1.Have you interacted with the SIU Department of Public Safety in the past year?

Yes, in-person

Yes, on the phone

Yes, via e-mail or other electronic communications

NO

2.      What was the nature of your contact with DPS?  Check all that apply

I called to report an accident, suspicious activity, or crime

I was the victim of a crime

I was witness to a crime or other incident

I requested information or service

I was suspected of/arrested for a criminal offense

I was issued a citation, warning

I was in an accident

I reported lost/stolen or found property

3.What type of DPS employee did you have contact with?

Uniformed Police Officer

Investigator

Dispatch Operator

Parking Agent

Office Staff

4.How satisfied were you with the following

Very Satisfied

Somewhat Satisfied

Not Satisfied

Courtesy

Very Satisfied

Somewhat Satisfied

Not Satisfied

Knowledge

Very Satisfied

Somewhat Satisfied

Not Satisfied

Professionalism

Very Satisfied

Somewhat Satisfied

Not Satisfied

Attitude

Very Satisfied

Somewhat Satisfied

Not Satisfied

Response Time

Very Satisfied

Somewhat Satisfied

Not Satisfied

Use of Authority

Very Satisfied

Somewhat Satisfied

Not Satisfied

Helpfulness

Very Satisfied

Somewhat Satisfied

Not Satisfied

Unbiased Decision Making

Very Satisfied

Somewhat Satisfied

Not Satisfied

Overall Expierence

Very Satisfied

Somewhat Satisfied

Not Satisfied

5.Overall, I think the SIU Department of Public Safety offers ______________ service.

Great

Average

Poor

6.Do you have any recommendations or suggestions for the Department of Public Safety?

7.Where do you live?

On Campus

Off Campus, but in Carbondale

Off Campus, not in Carbondale

8.What is your age?

18-25

26-34

35-44

45-54

55+

9.What is your gender?

Female

Male

Transgender

Other

Prefer not to respond

10.What is your race/ethnicity?

White (non Hispanic)

Black/African American

Hispanic/Latino/Latina

Asian/Pacific Islander

Native American

Biracial

Other

Prefer not to respond