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Customer Survey
By telling us how we're doing you're helping us improve the customer experience. Thank you.
1.
When was your last interaction with the Department of Buildings?
Date:
Date
January
February
March
April
May
June
July
August
September
October
November
December
1900
1901
1902
1903
1904
1905
1906
1907
1908
1909
1910
1911
1912
1913
1914
1915
1916
Su
Sunday
Mo
Monday
Tu
Tuesday
We
Wednesday
Th
Thursday
Fr
Friday
Sa
Saturday
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
2.
Please rate the professionalism and courtesy of the Department of Buildings staff who helped you.
Excellent
Good
Average
Fair
Poor
Excellent
Good
Average
Fair
Poor
3.
Please rate the overall customer service you received.
Excellent
Good
Average
Fair
Poor
Excellent
Good
Average
Fair
Poor
4.
How satisfied were you overall with your interaction with the Department of Buildings.
Very satisfied
Satisfied
Somewhat satisfied
Neutral
Somewhat unsatisfied
Unsatisfied
Very unsatisfied
Very satisfied
Satisfied
Somewhat satisfied
Neutral
Somewhat unsatisfied
Unsatisfied
Very unsatisfied
5.
Please provide any comments or suggestions you have about your experience with the Department of Buildings.
6.
Have you used DOB NOW to search or submit a transaction to the Department of Buildings?
Yes
No
Current Progress,
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