CEXy Session Topic Poll: Help Create the CEXy Agenda

CEX is for CRPs by CRPs ... so weigh in on the topics. You can vote for up to 5.

Managing difficult volunteers

Orienting & on-boarding Chapter Leaders

The basics on legal/financial reporting for chapters

Customer experience design & components

Membership Structures: options for national & components

Beyond geography - looking at sections/interest groups

Rewarding & recognizing volunteers

Motivating Chapter Leaders (to engage with members, recruit new members & event attendees, participate in HQ events)

Orienting & on-boarding component staff

Staff succession planning

Career pathways & options for CRPs

Driving component leaders to know & use resources available

Working with all-volunteer chapters

Online resource portals & guides for chapter leaders

Executing strategic plan/priorities from the board across sections, interest groups, chapters

Change Volunteer/Member Attitude (e.g., turn "Negative Nancy's" into "Positive Patty's")

Technology tools/resources HQ can use to support Chapters

Technology & best practices for delivering distance learning to members, staff & volunteers

Getting CRPs a seat at the leadership table

Rethinking your volunteer structure

Effective practices on tracking reports & key documents from chapters

Training chapter volunteers

Chapter Affiliation Agreements

Indicators of chapter health, benchmarking, dashboards & measuring success

Changing the conversation: chapters and communities are the future

Communicating with components – email, text, apps, blogs – what’s working, what’s not?

Helping components grow their membership

Creating & growing an component leader online forum

Sharing, reporting & selling value of components across the association

Training HQ staff to understand the value of components

Promoting component events & how national support components (without huge $$ investment)

Virtual chapters

Breaking down silos so all components are focused on same priorities

Yes, I have a tool and it is:

Yes, I'd like to share my tech tool story, contact me at: (give us your email & phone)

No to both, but I have a question: (ask it here)