BNC Customer Satisfaction Survey 2022

Thank you for answering the 2022 BNC Customer Satisfaction Survey!

We rely on feedback from all of our stakeholders to improve our services and plan for the future.

We appreciate you taking the time to complete our 2022 BNC Customer Satisfaction Survey.

As a thank you, the first 25 respondents will all receive a $5 Starbucks e-gift card and all respondents will have a chance to win*:

1 of 4 $50 CanadaHelps Charity Gift Card
1 of 3 copies of the forthcoming report, The Canadian Book Market 2022

This survey can take anywhere from 10 to 20 minutes to complete, depending on the number of BookNet services you use. If you close the survey before you've completed it, you can return to the spot where you left off by opening the survey again on the same device. Multiple people from the same company are encouraged to respond. Please share widely!

*You may skip sections for products you don't use, but in order to be eligible for the prizes, you must answer questions for at least one section and provide your contact details on the final page of the survey.