Are you an existing client of the firm?

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* 1. Are you an existing client of the firm?

How did you hear about us?

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* 2. How did you hear about us?

On how many occasions have you used our services?

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* 3. On how many occasions have you used our services?

How would you rate the firm/your solicitor at understanding addressing and resolving the issues?

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* 4. How would you rate the firm/your solicitor at understanding addressing and resolving the issues?

Would you recommend our services to others?

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* 5. Would you recommend our services to others?

How would you mark the overall service provided by the following?

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* 6. How would you mark the overall service provided by the following?

  Excellent Good Fair Poor
Persons dealing with your matter
Our reception staff
Serenity Law as a whole
If asked, would you be prepared to provide a reference for Serenity Law?

If yes, please provide your name and testimony below

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* 7. If asked, would you be prepared to provide a reference for Serenity Law?

If yes, please provide your name and testimony below

Please use the space provided below to provide any final comments that
you may have to help us improve our services to you.

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* 8. Please use the space provided below to provide any final comments that
you may have to help us improve our services to you.

Thank you for completing this questionnaire. Your responses are completely
confidential. However, if you would like us to contact you to discuss any of the
issues raised, please provide your e-mail details below

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* 9. Thank you for completing this questionnaire. Your responses are completely
confidential. However, if you would like us to contact you to discuss any of the
issues raised, please provide your e-mail details below

Please indicate if you require information on any of the following services:

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* 10. Please indicate if you require information on any of the following services:

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