Introduction

Dear Colleague/Student
NWU - IT has embarked on a road of improving our services and in order to do that we need your feedback. Please give us 10 minutes of your time and complete this questionnaire honestly. The data gathered will only be used in aggregate format for the improvement of IT services. Individual responses will be treated with the utmost confidentiality. Please do not type your name or University number anywhere on this survey to remain anonymous.
Thank you very much for your time and effort.

Any queries can be addressed to Boeta Pretorius.

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