HESSCO and the Neponset Valley Regional Coordinating Council (NVRCC) are conducting this survey to identify gaps in the region's transportation system, especially related to medical transportation. Results will inform a forum on medical transportation being planned for early March.

Thanks very much!
How would you describe your organization?

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* 1. How would you describe your organization?

To your knowledge, what percentage of patient appointments are missed or cancelled due to lack of transportation?

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* 2. To your knowledge, what percentage of patient appointments are missed or cancelled due to lack of transportation?

What barriers affect your patients' and consumers' access to transportation to medical appointments? Check all that apply:

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* 3. What barriers affect your patients' and consumers' access to transportation to medical appointments? Check all that apply:

Does your organization provide transportation directly to patients/consumers (for example, a shuttle between medical campuses)?

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* 4. Does your organization provide transportation directly to patients/consumers (for example, a shuttle between medical campuses)?

Does your organization contract for transportation services for patients/consumers?

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* 5. Does your organization contract for transportation services for patients/consumers?

Does your organization pay for any transportation for patients/consumers (for example, offering taxi vouchers)?

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* 6. Does your organization pay for any transportation for patients/consumers (for example, offering taxi vouchers)?

Have you coordinated with other organizations to provide transportation to patients/consumers?

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* 7. Have you coordinated with other organizations to provide transportation to patients/consumers?

Do you provide information on transportation services to patients/consumers? Check all that apply:

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* 8. Do you provide information on transportation services to patients/consumers? Check all that apply:

Would you like to provide information about available transportation services to your patients/consumers?

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* 9. Would you like to provide information about available transportation services to your patients/consumers?

Are you familiar with the online, searchable, transportation database Ride Match www.massridematch.org?

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* 10. Are you familiar with the online, searchable, transportation database Ride Match www.massridematch.org?

What medical transportation services in your community are you aware of? Please list them:

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* 11. What medical transportation services in your community are you aware of? Please list them:

Are you interested in attending a forum on medical transportation? If so, please share your contact information:

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* 12. Are you interested in attending a forum on medical transportation? If so, please share your contact information:

Please share any additional thoughts or questions you have related to medical transportation in the Neponset Valley/Southwest Metro area. Thank you!

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* 13. Please share any additional thoughts or questions you have related to medical transportation in the Neponset Valley/Southwest Metro area. Thank you!

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