Question Title

* 1. Practice Types: (Please check all that apply)

Question Title

* 2. How long have you used the North Carolina Veterinary Diagnostic Laboratory System? (Please check one box)

Question Title

* 3. What best describes how often do you use the North Carolina Veterinary Diagnostic Laboratory System (NCVDLS)? (Please check one box)

Question Title

* 4. How often do you use another state or federal veterinary diagnostic laboratory? (Please check one box)

Question Title

* 5. How often do you use a private/commercial (for profit) veterinary diagnostic laboratory? (Please check one box)

Question Title

* 6. Which NCVDLS location do you use? (Please check all that apply)

Question Title

* 7. If you have used our new Rollins location in the Steve Troxler Agricultural Sciences Center, please share any feedback or comments you may have about our new facility.

Question Title

* 8. What do you anticipate your use of the NCVDLS to be in the next year? (Please check one box)

Question Title

* 9. Which NCVDLS service have you used? (Please check all that apply)

Question Title

* 10. Which NCVDLS service will you use in the future? (Please check all that apply)

Question Title

* 11. Please list additional service(s) or tests you would like us to offer:

Question Title

* 12. How do you send samples to us? (Please check all that apply)

Question Title

* 13. Would you like more information on our discounted, overnight FEDEX shipping in North Carolina (currently $10.00/5 lbs. overnight shipment)?  (Please check one box)

Question Title

* 14. Please check the box that best represents your experience with our lab: Phone calls are handled courteously and returned promptly

Question Title

* 15. Please check the box that best represents your experience with our lab: Inquiries (specimen, test, result, etc.) are answered to your satisfaction

Question Title

* 16. Please check the box that best represents your experience with our lab: The sample submission process is well defined and easy

Question Title

* 17. Please check the box that best represents your experience with our lab: Test results are supplied in a timely manner

Question Title

* 18. Please check the box that best represents your experience with our lab: You are notified when normal turnaround times are delayed

Question Title

* 19. Please check the box that best represents your experience with our lab: Reports and results are clear and easy to interpret

Question Title

* 20. Please check the box that best represents your experience with our lab: Reports are easy to access

Question Title

* 21. Please check the box that best represents your experience with our lab: You feel confident in the laboratory's results

Question Title

* 22. Please check the box that best represents your impression of our lab: You would recommend the NCVDLS to colleagues and friends

Question Title

* 23. What is your overall assessment of NCVDLS services? (Please check one box)

Question Title

* 24. Please share any additional comments you may have.  If you would like, share your name (optional):

 
100% of survey complete.

T