The Nottawasaga Valley Conservation Authority is working hard to deliver excellent customer service to our watershed municipalities and residents. You can help us identify our strengths and opportunities for improvement by answering the following questions.

If you would prefer to complete this survey by fax or mail, please contact our office at 705-424-1479 or admin@nvca.on.ca

* 1. Was this your first time dealing with the NVCA?

* 2. In which stewardship program did you participate?

* 3. How did you learn about the stewardship opportunities offered by NVCA?

* 4. How would you rank the NVCA staff whom you dealt with on the following?

  Poor Fair Average Good Excellent
Customer Service
Courtesy
Communication
Knowledge
Response times
Information accuracy
Overall experience

* 5. Please suggest any areas where you feel the NVCA could improve:

* 6. General Comments:

* 7. Your contact information is optional but appreciated.

The information in this survey is collected under the Conservation Authorities Act, R.S.O. 1990, c.M., and will only be used for the purpose(s) as expressed in this survey. Personal information will not be shared with other organizations without your express permission.

* 8. May we contact you to address any concerns you may have raised?

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