Conservation Areas & Lands Survey

The Nottawasaga Valley Conservation Authority is working hard to deliver excellent customer service to our watershed municipalities and residents. You can help us identify our strengths and opportunities for improvement by answering the following questions.

If you would prefer to complete this survey by fax or mail, please contact our office at 705-424-1479 or admin@nvca.on.ca

Question Title

* 1. Was this your first time visiting an NVCA conservation area?

Yes

Question Title

* 2. Which conservation area(s) did you visit?

Tiffin

Minesing Wetlands

Edenvale

Fort Willow

Tottenham

Utopia

Elba Wetlands

Glencairn

Nottawasaga Bluffs

Osprey Wetlands

Petun

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* 3. When did you visit?

Please indicate the date of your visit.

Date

Question Title

* 4. How did you learn about NVCA's conservation areas?

brochure/pamphlet

group event/activity

website/social media

word of mouth

Other (please specify)

Question Title

* 5. How would you rank the conservation area(s) you visited on the following:

	Poor	Fair	Average	Good	Excellent
Access (parking, etc.)	Access (parking, etc.) Poor	Access (parking, etc.) Fair	Access (parking, etc.) Average	Access (parking, etc.) Good	Access (parking, etc.) Excellent
Cleanliness	Cleanliness Poor	Cleanliness Fair	Cleanliness Average	Cleanliness Good	Cleanliness Excellent
Safety	Safety Poor	Safety Fair	Safety Average	Safety Good	Safety Excellent
Value for Cost	Value for Cost Poor	Value for Cost Fair	Value for Cost Average	Value for Cost Good	Value for Cost Excellent
Overall Experience	Overall Experience Poor	Overall Experience Fair	Overall Experience Average	Overall Experience Good	Overall Experience Excellent

Question Title

* 6. How would you rank the NVCA staff whom you dealt with on the following?

	Poor	Fair	Average	Good	Excellent
Customer Service	Customer Service Poor	Customer Service Fair	Customer Service Average	Customer Service Good	Customer Service Excellent
Courtesy	Courtesy Poor	Courtesy Fair	Courtesy Average	Courtesy Good	Courtesy Excellent
Communication	Communication Poor	Communication Fair	Communication Average	Communication Good	Communication Excellent
Knowledge	Knowledge Poor	Knowledge Fair	Knowledge Average	Knowledge Good	Knowledge Excellent

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* 7. Please suggest any areas where you feel the NVCA could improve, or provide any general comments:

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* 8. Your contact information is optional but appreciated.

The information in this survey is collected under the Conservation Authorities Act, R.S.O. 1990, c.M., and will only be used for the purpose(s) as expressed in this survey. Personal information will not be shared with other organizations without your express permission.

Name:

Address:

Phone:

Email:

Date:

Question Title

* 9. May we contact you to address any concerns you may have raised?

Yes