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Local and Family History Survey
Penrith City Library is seeking feedback from the community on the Local and Family History Resources and assistance provided by library staff.
1.
Are you aware that the library holds a Local Studies Collection?
Yes
No
2.
Are you aware that the Library can assist with Family History Research?
Yes
No
3.
Have you used the Research Room before?
Yes
No
4.
How often do you use the Research Room?
This is the first time
Occasionally (1-2 times per year)
Regularly (every few months)
Frequently (monthly or more)
I have never used the Research Room
5.
How did you first hear about the Research Room?
Library staff
Library website
Social media
Family or friends
Library program/event
Other (please specify)
6.
What is your main interest when using these services? Please tick all that apply.
Family history/genealogy
Local history interest
Personal interest and research
School or university assignment
Community project
Property or land research
Work
Other (please specify)
7.
Are you aware of the following services? Please tick all that apply.
Local history collections
Family history resources
Staff research assistance
Digital resources/databases
Workshops and author talks
Cemetery tours
Information found from our Online Public Access Catalogue (OPAC)
I was not aware of these services
8.
What resources do you use the most when searching Local and Family History? Please tick all that apply
Books
Archives/Records
Microfilm
Newspapers
Online databases
Information found from our Online Public Access Catalogue (OPAC)
Staff assistance
Other (please specify)
9.
Are you aware that you can use the Online Public Access Catalogue (OPAC) to find information about Penrith's history, local people, and historical photographs?
Yes
No
10.
What local history topics interest you the most? Please tick all that apply
Local people and families
Historical photographs
History of First Nations people
Buildings and landmarks
Businesses and industry
Schools and education
Military history
Sporting history
Other (please specify)
11.
Did you find the information you need?
Yes
No
Have not used this service
12.
Was the process to find information easy for you?
Yes
No
Have not used this service
13.
The first hour of staff-assisted research is currently provided free of charge. Requests requiring additional staff time may incur a fee
$24 for additional research (answering specific questions or locating a small number of resources)
$100 per hour for extended research (involving more in-depth investigation and typically requested by organisations)
If your research request required more than one hour of staff time, would you be willing to pay a fee for this service?
Yes
No
Opening hours
The current opening hours of the Research Room are 2-5pm seven days a week. Appointments are available at other times during the week.
14.
Are the current Research Room opening hours convenient for you?
Yes
No
15.
What days/times best suit your needs? Please tick all that apply.
Weekday mornings
Weekday afternoons
Weekend mornings
Weekend afternoons
Other (please specify)
Events and Programs
16.
Have you attended any events offered by the Research Services team?
Yes
No
Unsure
17.
What type of events would you like to see? Please tick all that apply
Family history workshops
Beginner genealogy sessions
Local history talks
Cemetery walks
Heritage tours
Guest speakers (eg. DNA and family history)
Hands on research sessions
Other (please specify)
To help us review your feedback can you please indicate the following:
18.
Which suburb do you live in?
19.
What is your age?
Under 18
18-24
25-34
35-44
45-54
55-64
65-74
75+
20.
Which of the following best describes your gender?
Woman
Man
Non-binary
Prefer not to say
Prefer to self-describe
21.
What improvements would you recommend for the library's Local and Family History Service? We welcome your ideas, suggestions, and feedback. Do you have any other comments?