QMC patient/visitor wayfinding experience Question Title * 1. How did you get from the tram stop into the hospital and back to the tram stop? Walked both ways Bus both ways Walked in and bus back Bus in and walked back Question Title * 2. How easy was it to find your way into the hospital from the tram stop? Very easy Easy Quite easy Not easy Difficult Question Title * 3. How easy was it to find your way back to the tram-stop from inside the hospital? Very easy Easy Quite easy Not easy Difficult Question Title * 4. Did you notice any signs to help you find your way? Yes No Question Title * 5. How clear was this signage? Very clear Clear Not clear Question Title * 6. Did someone help you find your way either from the tram stop into the hospital or from the hospital back to the tram-stop? Yes No Question Title * 7. How helpful did you find them in helping you find your way and offering general advice? Very helpful Helpful Quite helpful Not helpful Unhelpful Comments Question Title * 8. Overall, how easy did you find it to get from the tram stop to the hospital and back? Very easy Easy Quite easy Not easy Difficult Question Title * 9. How would you improve, if at all, the arrangements for getting from the tram stop to the hospital and back? Question Title * 10. Overall, how would you rate your overall experience of using the tram to get to QMC? Excellent Good Average Poor Question Title * 11. Will you consider using the tram to get to QMC again? Yes No Don't know Done