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KCMS Event Attendance Insight

KCMS is reviewing how we manage RSVPs and attendance for socials, educational programs, and other member events. Historically, KCMS experiences no-show rates ranging from 25%–65%, making it challenging to accurately plan for food, materials, and event costs.

We want to better understand why members are unable to attend after RSVPing and whether a simple reconfirmation process before events could help KCMS obtain a more accurate headcount and reduce unnecessary costs while ensuring we have sufficient accommodations for attendees.
1.How often do you RSVP for KCMS events?
2.When you RSVP for a KCMS event, how likely are you to attend?
3.Please rate the importance of the following factors in deciding whether to attend a KCMS event.
Very important
Somewhat important
Neutral
Somewhat unimportant
Not important at all
Event location
Event time
Event topic
Networking opportunities
4.If you RSVP but do not attend, what are the most common reasons?
5.How far in advance do you typically know whether you can attend a KCMS event?
6.Would you be willing to reconfirm your attendance approximately one week before a KCMS event to ensure a more accurate headcount?
7.If you could no longer attend after RSVP'ing, how likely would you be to notify KCMS?
8.Would a reminder that says, “You are registered to attend...If you cannot attend, please notify KCMS so we can provide an accurate headcount to the venue,” be welcomed and helpful?
9.What could KCMS do to make it easier for you to attend events?
10.Do you have any additional suggestions to increase our attendance rate?