Copy of Customer Service Feedback Survey

To better serve you we here at Navajo Technical University would appreciate your feedback, so please answer this survey as truthful as possible.

Question Title

* 1. Which Navajo Technical University location did you visit today?

Crownpoint (Main) Campus

Chinle Site

Teec Nos Pos Site

Bond Wilson Site

Zuni Site

Question Title

* 2. How did you contact NTU today?

Physical (walk in)

Phone call

Question Title

* 3. Please select one: I am a_____________

NTU Student

NTU Staff

NTU Faculty

Community member

Other (please specify)

Question Title

* 4. What department did you visit?

Question Title

* 5. What services did you receive?

Question Title

* 6. Based upon our services provided, how was your overall experience?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

Question Title

* 7. How satisfied are you with our promptness to your issue/inquiry?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

Question Title

* 8. Was your inquiry/issue answered or resolved?

Yes

Copy of Customer Service Feedback Survey

Question Title

* 1. Which Navajo Technical University location did you visit today?

Question Title

* 2. How did you contact NTU today?

Question Title

* 3. Please select one: I am a_____________

Question Title

* 4. What department did you visit?

Question Title

* 5. What services did you receive?

Question Title

* 6. Based upon our services provided, how was your overall experience?

Question Title

* 7. How satisfied are you with our promptness to your issue/inquiry?

Question Title

* 8. Was your inquiry/issue answered or resolved?

Question Title

* 9. Please leave us a suggestion on how to improve our serivces: