* 1. How long have you been a member of Pulse Credit Union (please include any time as a Latrobe University Credit Union member or Melbourne University Credit Union member when answering)

* 2. How likely is it that you would recommend Pulse Credit Union to a friend or colleague?


* 3. How often do you visit a Pulse Credit Union Branch

* 4. Overall, are you satisfied or dissatisfied with the customer service you receive from Pulse Credit Union?

* 5. Which of the following Pulse Credit Union products do you currently use/have used? Select all that apply.

* 6. How well do our existing products and services meet your needs?

* 7. What can Pulse Credit Union do to better meet your needs?

* 8. If you were considering a home or car loan, how likely would it be that you would approach Pulse Credit Union

* 9. What products and/or services would you like to see Pulse Credit Union offer in the future? Please rank in order of importance to you.

  Very Important Important Somewhat Important Not Important
Debit Card (VISA or mastercard) to use overseas or online linked directly to your account
Mobile Banking App
Apple or Android/Google Pay
Instant transfers to other financial institutions

* 10. Do you have any other questions or comments

* 11. For a chance to win your choice of a $100 gift card, a $100 petrol card or $100 cash deposited to your account please leave your member number to go into the draw.