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Stonewater - Communications and Engagement Survey 2025 (Shaping your services)

We really appreciate your feedback on our communications and engagement.

As a thank you for sharing your thoughts with us you will be entered into a prize draw shortly after the closing date.
1.Tell us a little about you...(Required.)
2.Would you like help improving your skills online? By selecting yes you will be consenting to us referring you to our digital training partner, We Are Group.
3.Have you read our customer newsletter, Here to Help, before?
4.How would you like to receive our customer newsletter?
5.Where do you go for Stonewater news? (Please select all that apply)
6.Do you or anyone in your household use Stonewater’s customer portal, MyHome?
7.How often do you visit our website, stonewater.org?
Never
Sometimes
Often
8.On Stonewater.org, which words would you use to describe the information we provide? (tick all that apply)
9.How easy or difficult do you find it to
Very easy
Easy
Neither easy nor difficult
Difficult
Very difficult
N/A
Find what you're looking for on Stonewater.org
Find information on reporting a repair on Stonewater.org
Find Stonewater's contact details on Stonewater.org
Understand the information that Stonewater sends you
10.Are you a member of any local groups for Stonewater customers?
11.If yes, please describe the group here
12.Do you understand how engaged customers help us to improve our services?
13.Would you like to help shape and influence the services you receive from Stonewater ?(Required.)