Progressive Medical Associates Patient Experience Survey

Rate your ability to get an appointment

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* 1. Rate your ability to get an appointment

Satisfaction with hours the office is open

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* 2. Satisfaction with hours the office is open

Timely response to phone calls or messages sent through the patient portal

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* 3. Timely response to phone calls or messages sent through the patient portal

Time spent in the waiting room

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* 4. Time spent in the waiting room

Time spent in the exam room before being seen by the provider

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* 5. Time spent in the exam room before being seen by the provider

You are informed about test results and referrals

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* 6. You are informed about test results and referrals

You are included in decisions about your care

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* 7. You are included in decisions about your care

Professionalism and friendliness of front office staff

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* 8. Professionalism and friendliness of front office staff

Professionalism and friendliness of medical assistants

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* 9. Professionalism and friendliness of medical assistants

Do you have any suggestions to help us improve our care or service?

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* 10. Do you have any suggestions to help us improve our care or service?

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