Brief Background

A consultation is currently being conducted on the National Safety and Quality Mental Health Standards (NSQMHS) for Community Managed Organisations (CMOs) by the Australian Commission on Safety and Quality in Health Care

Community Mental Health Australia is seeking your views on this important matter. The data from this survey will be used to inform both our national submission, but also to inform each State and Territory Mental Health Peak's individual response. Once this new set of Standards has been finalized it will then inform the future review in 2022 of the National Standards for Mental Health Services (NSMHS). 

The questions in this survey replicate those asked in the Australian Commission on Safety and Quality in Health Care's Consultation Paper.

NOTE: You do not have to answer every question to complete this survey

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* 1. Please check all of the following that apply to you or your organisation

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* 2. What States/Territories does your organisation provide services in (tick all that apply)?

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* 3. What State/Territory is head office located in?

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* 4. How applicable are the example standards of ‘Governance’, ‘Partnering with Consumers’ and ‘Model of Care’ to the quality and safety of CMOs?

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* 5. What other domains are relevant to CMOs providing mental health services should be included in the NSQMH Standards for CMOs?

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* 6. Are there specific actions you would like to see included within the NSQMH Standards for CMOs? (page 7 of the consultation paper explains ‘action’)

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* 7. Are there specific ‘actions’ where you would suggest services must demonstrate particular ‘evidence of compliance’? (page 8 of the consultation paper explains ‘evidence of compliance’)

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* 8. What terminology related to the CMO sector and the way it operates should be incorporated into the NSQMH Standards for CMOs and also, what terminology should not be incorporated?  
Please List

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* 9. Are there other standards that apply in the mental health sector (e.g. the NDIS Practice Standards or NSQ Digital Mental Health Standards) with which the NSQMH Standards for CMOs should have a consistent approach e.g. in terms of language, concepts and structure?            
Please list

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* 10. Should there be mutual recognition framework work for the NSQMH Standards for CMOs in relation to other standards?

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* 11. If Yes, please list the other standards you think are relevant. (Page 9 of the consultation paper explains ‘mutual recognition’)

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* 12. What are the important considerations in determining the approach to implementing the NSQMH Standards for CMOs?  Please List

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* 13. What accreditation approach would be appropriate for the NSQMH Standards for CMOs? (Accreditation is explained on page 19 of the consultation document)

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* 14. What guidance, resources or tools do you feel that assessors might need when measuring services against the NSQMH Standards for CMOs?

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* 15. Any other issues or approaches to accreditation that you feel are important to consider?

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* 16. Moving forward how would you like to be consulted with in the development of these Standards? 

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* 17. If you would like a copy of the results of this survey and a copy of the final submission sent to you, then please provide your email address here

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