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2024 Member Engagement Summit Pre-Event Survey
1.
Select up to four topics you would most like to see on the agenda.
How to achieve high satisfaction across all age groups
Roundtable discussion with other cooperatives of similar size
Using web tools to track member experience
Engaging members in the grid of the future (demand response programs)
Cooperative Insights presentation on survey methodology and best practices
Tactical ideas for raising satisfaction
How TOU and multiple rate plans affect members and cooperatives
Unique ways to utilize an online focus group
Connecting with new members: Best practices
How cooperatives with high satisfaction scores are utilizing their survey results
Determining member interest or satisfaction in Broadband services
Ideas and information for implementing a rate change
Engaging members with new technologies
Other (please specify)
2.
The Member Engagement Summit will take place Thursday, Sept. 19 and Friday, Sept. 20 at a NEW location, the Westin Hotel Raleigh-Durham Airport. How likely are you to attend this year’s Member Engagement?
Very likely
Somewhat likely
Not likely. If possible, please indicate why.
3.
If you have any additional suggestions for the Summit, or you'd like to share an example of how your co-op is raising satisfaction, please note that here.
Thank you for the thoughtful feedback! We hope to see you at the Summit.
