2024 Member Engagement Summit Pre-Event Survey Question Title * 1. Select up to four topics you would most like to see on the agenda. Cooperative Insights presentation on survey methodology and best practices Engaging members in the grid of the future (demand response programs) Connecting with new members: Best practices Unique ways to utilize an online focus group Using web tools to track member experience How TOU and multiple rate plans affect members and cooperatives Tactical ideas for raising satisfaction How cooperatives with high satisfaction scores are utilizing their survey results Engaging members with new technologies How to achieve high satisfaction across all age groups Ideas and information for implementing a rate change Determining member interest or satisfaction in Broadband services Roundtable discussion with other cooperatives of similar size Other (please specify) Question Title * 2. The Member Engagement Summit will take place Thursday, Sept. 19 and Friday, Sept. 20 at a NEW location, the Westin Hotel Raleigh-Durham Airport. How likely are you to attend this year’s Member Engagement? Very likely Somewhat likely Not likely. If possible, please indicate why. Question Title * 3. If you have any additional suggestions for the Summit, or you'd like to share an example of how your co-op is raising satisfaction, please note that here. Thank you for the thoughtful feedback! We hope to see you at the Summit. Done