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National Water Utility Survey | Impacts of COVID-19 Emergency

Please fill out this rapid survey to assess the overall impacts of the COVID-19 pandemic emergency on your utility. NRWA will use the information generated by this survey to support legislation to help all water utilities respond to and recover from this crisis.

The survey is intended for all water and wastewater utilities ("water utility") nationwide.  Your answers will be kept strictly confidential. Please fill out one survey per utility.   Thank you for time.
1.Select Your State
2.Which services does your utility provide?
3.List the number of service connections below.  Please enter whole numbers only (no commas).
4.Which answer below best describes your utility's organizational structure?
5.Provide an approximate percentage of water production/purchase/effluent treatment in comparison to usual over the past 30 days. 

100% equals no change from normal usage, or greater than normal usage.  Less than 100% indicates less usage than normal. 
0%
Percentage of normal water production
100%
6.If your utility is pumping/treating less water, what is the reason?
7.Has your utility experienced a loss of revenue as a result of nonpayment of bills?
8.Provide an approximate percentage of your actual/expected collection of revenue in comparison to usual.  Please use the best information you have for the billing cycle most impacted by the COVID-19 emergency.

100% equals no change from normal billing revenue, or greater than normal.  Less than 100% indicates less revenue than normal. 
0%
Percentage of normal revenue collection
100%
9.If normal revenue has been reduced by COVID-19, please provide a dollar amount in the categories below. Please enter whole numbers only (no commas).
10.Are you experiencing problems obtaining essential chemicals and equipment?  Check all that apply.
11.Are you experiencing problems with processing of lab samples or regulatory compliance due to COVID-19?
12.Please rate your level of concern with maintaining required staffing due to COVID-19.
None
Moderate
Extreme
13.Please rate your level of concern maintaining financial sustainability due to loss of revenue.
None
Moderate
Extreme
Current Progress,
0 of 13 answered