Ripon Spa Surgery Patient Survey

Dear patient,

We would be grateful for your participation in our Patient Survey and The friends and family test attached. Your views are valuable in helping improve services within the Practice.

Question Title

* 1. Please tell us your gender

Male

Female

Other

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* 2. What is your age?

Under 18

18-24

25-34

35-44

45-54

55-64

65+

Question Title

* 3. How long have you been registered with our practice?

0-5 years

5-10 years

10-20years

20+ years

Question Title

* 4. Have you viewed the practice website?

Yes

Question Title

* 5. Do you find the practice website useful?

Yes

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* 6. How easy or difficult do you find getting advice/appointments with us (that is telephone, online and face to face. As we do not offer direct face to face appointment bookings via reception as we do not find it efficient.)?

Very easy

Easy

Moderate

Difficult

Very difficult

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* 7. In general, how do you rate the overall experience you receive from the practice?

VERY GOOD

GOOD

SATISFACTORY

POOR

VERY POOR

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* 8. How would you rate the opening hours of our practice?

VERY GOOD

GOOD

SATISFACTORY

POOR

VERY POOR

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* 9. Is there anything the practice could do differently?

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* 10. How often do you consult per year?

VERY FREQUENT (30+ times a year)

FREQUENTLY (15+ times a year)

REGULARLY (6+ times a year)

OCCASIONALLY (Less than 6 times a year)

NEVER

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* 11. How much do you think the practice is being paid per year by NHS England to provide core general practice services for year patient free of charge?

£100

£200

£300

£400

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* 12. How much do you think the practice is being paid per consultation?

Less than £5

£10

£20

£30

£40

More than £40

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* 13. Do you think General Practice as we know it is at risk from underfunding and recruitment problems?

NOT AT ALL

POSSIBLY

DON’T KNOW

LIKELY

VERY LIKELY

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* 14. How likely is it that you would consider, at some point, to pay for private General Practice?

NOT AT ALL

POSSIBLY

DON’T KNOW

LIKELY

VERY LIKELY

Question Title

* 15. What do you think an appropriate charge for a consultation would be?

Considering the average appointment costs for these:

Private dentist - £72

Optician - £25-£70

Hospital consultant - £130

Vet - £66.82

Hairdresser - £35

Ripon Spa Surgery Patient Survey

Question Title

* 1. Please tell us your gender

Question Title

* 2. What is your age?

Question Title

* 3. How long have you been registered with our practice?

Question Title

* 4. Have you viewed the practice website?

Question Title

* 5. Do you find the practice website useful?

Question Title

* 6. How easy or difficult do you find getting advice/appointments with us (that is telephone, online and face to face. As we do not offer direct face to face appointment bookings via reception as we do not find it efficient.)?

Question Title

* 7. In general, how do you rate the overall experience you receive from the practice?

Question Title

* 8. How would you rate the opening hours of our practice?

Question Title

* 9. Is there anything the practice could do differently?

Question Title

* 10. How often do you consult per year?

Question Title

* 11. How much do you think the practice is being paid per year by NHS England to provide core general practice services for year patient free of charge?

Question Title

* 12. How much do you think the practice is being paid per consultation?

Question Title

* 13. Do you think General Practice as we know it is at risk from underfunding and recruitment problems?

Question Title

* 14. How likely is it that you would consider, at some point, to pay for private General Practice?

Question Title

* 15. What do you think an appropriate charge for a consultation would be? Considering the average appointment costs for these:Private dentist - £72Optician - £25-£70Hospital consultant - £130Vet - £66.82Hairdresser - £35

* 15. What do you think an appropriate charge for a consultation would be?

Considering the average appointment costs for these:

Private dentist - £72

Optician - £25-£70

Hospital consultant - £130

Vet - £66.82

Hairdresser - £35