Help Us Shape Your Library Service

Offaly Library Service is preparing an Interim Library Development Plan 2021 - 2023. We are looking for your feedback to help us develop our services for the next few years.

Offaly Library Service has libraries in 8 locations across the county. For full information on services currently provided by your public library service, visit www.offaly.ie/libraries

This survey looks for your opinions on:
  • Using your libraries
  • Increasing usership
  • What library services are important to you
  • Reaching out
  • Programmes and activities
  • Your ideas for development, and any other thoughts
There are 13 questions. If you answer every section, it will take you 5 - 10 minutes.

Your feedback is very important to us, please have your say. 

We appreciate that your library use may have changed due to current restrictions - please respond with your current and pre-COVID-19 experiences and use in mind.

This survey does not collect any personal data. Your submission will not be visible on this portal.


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* 1. Do you have a current Offaly Libraries card?

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* 2. Which library/libraries do you use most often (check all that apply)?

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* 3. How often do you or your household use Offaly Libraries either in person or online?

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* 4. What stops you from using the library (check all that apply)?

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* 5. Check all Offaly Libraries materials/services you have used in the past two years (2019-2020):

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* 6. Are you a My Open Library user?
(My Open Library users may access participating branches on a self-service basis outside of staffed hours)

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* 7. How satisfied are you with each of the following aspects of Offaly Libraries and its services?

  Very Satisfied Satisfied Not Satisfied
Customer Service
Collections of books, DVDs, and other reference material
Books and programmes for children (classes, story-time, etc.)
Events and programming, online and in the library (workshops, talks, etc.)
Computers and printing services
Self-Service facilities (Self-Issue of items, Self-Print/Scan/Photocopy, etc.) 
Free WiFi
Digital Library resources (eBooks, film and music streaming, etc.)
Hours of operation
My Open Library
Overall library functionality

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* 8. Which, if any, of our services did you use during periods of COVID-19 lockdown (check all that apply)?

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* 9. Where do you find out about our library services and events? Select all that apply:

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* 10. On a scale of 1 (very important) to 3 (unimportant) please rate programmes and services in the library in terms of their importance to you.

  1. Very Important 2. Somewhat Important 3. Unimportant
Library layout, design and furniture
Staff assistance
Book collections
Digital Library (eBooks, eAudiobooks, eComics, film and music streaming, etc.)
Easy to navigate website
Health programmes and resources
Book clubs
Games and activities
Reading festivals (Summer Stars, Spring Into Story time, Ireland Reads, etc.)
Computer and printing services
Free WiFi
Study and work space
Noise levels
Self-Service facilities (Self-issue of items, self-print/scan/photocopy, etc.)
My Open Library service
Signage and information notices
Social media content (Facebook, Twitter, Instagram)
Autism- and sensory-friendly programmes
Work Matters (career and new business set up resources)
Literacy/Numeracy Supports
Age-friendly programmes
Local Studies collection

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* 11. What improvements would you like to see in Offaly Libraries? Check all that apply.

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* 12. What do you like about Offaly Libraries?

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* 13. Do you have any other comments or suggestions?

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