The purpose of the CEDI Post Call Survey is to allow Trading Partners the opportunity to rate the customer service experience they have had with our CEDI Help Desk. Please take a moment to give us your opinion on our Help Desk Technicians. The feedback given allows CEDI to continuously improve ourselves and serve you better in the future.

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* 1. Your Submitter ID or Name

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* 2. Name of the Help Desk Technician

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* 3. The Technician understood my issue

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* 4. The Technician was professional in handling my issue

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* 5. The Technician exhibited proper knowledge to solve my issue

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* 6. The Technician resolved my issue

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* 7. I was completely satisfied with my overall experience

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* 8. Additional Comments - Do NOT include Protected Health Information (PHI)

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