Patient Experience Survey NRHA - Primary Care Clinics If you have a concern, question or compliment about your care experience that you wish to discuss further, please contact the Patient Experience Coordinator at 1-888-340-6742 or (204) 687-9320 OK Question Title * 1. Choose the location you are giving feedback on Cranberry Portage Wellness Centre Flin Flon Clinic Gillam Hospital Leaf Rapids Health Centre Lynn Lake Hospital Northern Consultation Clinic (NCC) Snow Lake Health Centre The Pas Clinic Thompson Clinic Wabowden Health Centre OK Question Title * 2. Were you involved as much as you wanted to be in decisions about your care? Yes Sometimes No OK Question Title * 3. Were you satisfied with the quality of care that was provided to you? Yes Sometimes No OK Question Title * 4. Did staff explain your care and service to you in a way you could understand? Yes Sometimes No OK Question Title * 5. Did you feel safe to ask questions? Yes Sometimes No OK Question Title * 6. Did staff treat you with courtesy and respect? Yes Sometimes No OK Question Title * 7. Did you feel that staff listened to you carefully? Yes Sometimes No OK Question Title * 8. Do you feel your cultural values and beliefs were respected? Yes Sometimes No OK Question Title * 9. Did you receive your results in a timely manner? Yes Sometimes No OK Question Title * 10. When you left, did you have a good understanding of the things you needed to do to manage your health? Yes Sometimes No OK Question Title * 11. Did staff answer all your questions and concerns? Yes Sometimes No OK The following questions are about your overall experience you had in this facility OK Question Title * 12. How would you rate the services you are receiving at this facility? Poor Fair Good Very Good OK Question Title * 13. If you needed treatment again would you choose to come back to this facility? Yes Maybe No OK The following questions will help us understand more about you... OK Question Title * 14. What is your sex/gender? Male Female Other OK Question Title * 15. What is your age? Under 18 18-25 26-45 46-64 65 and over OK Question Title * 16. In general, how would you rate your health? Poor Fair Good Very Good OK Question Title * 17. What is the highest level of education that you have completed? 8th grade or less Some High School Completed High School/GED Some College/University Completed College/University OK Question Title * 18. What language are you most comfortable speaking? English French First Nations, Metis or Inuit Language Other OK Question Title * 19. Is there anything else you would like to tell us about? Do you have any suggestions for changes that may have improved your experience? OK THANK YOU FOR TAKING THE TIME TO COMPLETE THIS SURVEY OK DONE