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CAPNM Client Satisfaction Survey
Thank you for taking this survey!
As a recent user of our organization's services, please share your feedback with us. Your comments and suggestions will be used to improve our services to better meet your needs. Please respond to all questions.
1.
How did you learn about CAPNM?
2.
Did you feel welcome when seeking services from us?
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
3.
Did you receive assistance in a timely manner?
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
4.
Were you treated with respect?
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
5.
Did CAPNM staff help you explore available options to address your needs?
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
6.
Were you informed of all services the agency offers?
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
7.
What do you feel is the biggest unmet need in our community right now?
8.
Do you have any additional comments or suggestions that could help CAPNM improve its services?
9.
How would you rate your overall experience with CAPNM during your most recent interaction?
1 star
2 stars
3 stars
4 stars
5 stars