Customer Feedback - Online System

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1. How satisfied are you with the new website design?

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2. How easy was it to navigate the new website?

Very difficult Very easy
Clear
i We adjusted the number you entered based on the slider’s scale.

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3. How satisfied are you with the new delivery system?

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4. How would you rate the speed of our delivery system?

Very slow Very fast
Clear
i We adjusted the number you entered based on the slider’s scale.

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5. Did you encounter any issues with the new website?

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6. Did you encounter any issues with the delivery system?

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7. How likely is it that you would recommend this company to a friend or colleague?

Not at all likely
Extremely likely

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8. What specific improvements would you suggest for the website or delivery system?

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9. Please rate the overall experience with our new systems.

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10. What was the most frustrating part of using the new systems?

T