Catalogue search customer survey

As part of Hobsons Bay Libraries ongoing commitment to delivering continuous improvement to customers, we would like to know how your recent library catalogue search went.

* 1. How many searches did it take to find the item you were looking for?

* 2. Did you find it easy to navigate the catalogue to find the information you were looking for?

* 3. Did you use the advanced features or filter your search?

* 4. How would you rate your search experience?

* 5. Do you like the overall look of the catalogue site?                                       

* 6. How confident are you in using the Library catalogue?

* 7. Do you have any suggestions for improving the library catalogue?

* 8. What age group do you fall in to?

* 9. If you would like to go in to the draw to win a $50 Coles Voucher, please enter your name and Library number here (optional)

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