Library catalogue search customer survey Catalogue search customer survey As part of Hobsons Bay Libraries ongoing commitment to delivering continuous improvement to customers, we would like to know how your recent library catalogue search went. OK Question Title * 1. How many searches did it take to find the item you were looking for? One Two to three Four to five More than five Please tell us exactly how many OK Question Title * 2. Did you find it easy to navigate the catalogue to find the information you were looking for? Yes No Other (please specify) OK Question Title * 3. Did you use the advanced features or filter your search? Yes No Unsure OK Question Title * 4. How would you rate your search experience? Very bad Not good Neutral Pretty good Excellent Very bad Not good Neutral Pretty good Excellent Why did you give this rating? OK Question Title * 5. Do you like the overall look of the catalogue site? Yes No Other (please specify) OK Question Title * 6. How confident are you in using the Library catalogue? Required staff assistance Not very confident Neutral Confident Very Confident Required staff assistance Not very confident Neutral Confident Very Confident Other (please specify) OK Question Title * 7. Do you have any suggestions for improving the library catalogue? OK Question Title * 8. What age group do you fall in to? 6 to 11 12 to 18 19 to 25 26 to 44 45 to 54 55 to 64 65 and over Would rather not say OK Question Title * 9. If you would like to go in to the draw to win a $50 Coles Voucher, please enter your name and Library number here (optional) OK DONE