Catalogue search customer survey

As part of Hobsons Bay Libraries ongoing commitment to delivering continuous improvement to customers, we would like to know how your recent library catalogue search went.

How many searches did it take to find the item you were looking for?

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* 1. How many searches did it take to find the item you were looking for?

Did you find it easy to navigate the catalogue to find the information you were looking for?

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* 2. Did you find it easy to navigate the catalogue to find the information you were looking for?

Did you use the advanced features or filter your search?

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* 3. Did you use the advanced features or filter your search?

How would you rate your search experience?

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* 4. How would you rate your search experience?

Do you like the overall look of the catalogue site?                                       

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* 5. Do you like the overall look of the catalogue site?                                       

How confident are you in using the Library catalogue?

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* 6. How confident are you in using the Library catalogue?

Do you have any suggestions for improving the library catalogue?

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* 7. Do you have any suggestions for improving the library catalogue?

What age group do you fall in to?

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* 8. What age group do you fall in to?

If you would like to go in to the draw to win a $50 Coles Voucher, please enter your name and Library number here (optional)

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* 9. If you would like to go in to the draw to win a $50 Coles Voucher, please enter your name and Library number here (optional)

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