1. Residence Caretaking Services

Residence Caretaking Operations support the best student experience at Western through clean and safe living areas and with prompt response to maintenance requests.

Building Supervisors and Caretakers at the residence properties manage and maintain all common areas. In room cleanings are completed on various frequencies in traditional residences. In total 75+ caretakers on staff look after more than 4923 beds in 9 buildings!

Apartment style coordination is provided in the Ausable, Beaver, Bayfield, Lambton and Platt's Lane facilities. Summer residence caretaking operations provide a friendly and inviting environment to guests in support of summer conferences.

In addition, Caretaking and Housekeeping services are also provided at the Spencer Hall Conference Centre.

* 1. Are you:

* 2. Please rate your satisfaction with our services.

  Very Dissatisfied Very Satisfied Not Sure
Response time (maintenance)
Response time (cleaning)
Cleanliness of Building
Cleanliness of your space
Use of door-knob cards verifying work completed
Overall level of service

* 3. How can we serve you better?

* 4. What aspects of caretaking services have you appreciated?