Office of Police Oversight Website Feedback

Your experience using our website matters. Your feedback will help us improve accessibility, ease of use, and the resources we provide. Please take a few minutes to complete this short survey and let us know how we’re doing. This survey takes about 4 minutes.

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1. What is your age group? (Required.)

Under 18

18-24

25-34

35-44

45-54

55-64

65+

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2. What is your preferred language for accessing our website?

English

Spanish

Other (please specify)

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3. How would you describe your level of familiarity with police oversight?

Very familiar

Somewhat familiar

Not very familiar

New to this topic

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4. How often do you visit our website? (Required.)

Daily

Weekly

Monthly

A few times a year (or less)

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5. How would you rate your overall experience using the website?

Poor

Fair

Neutral

Good

Excellent

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6. What has been your reason for visiting our website? Select all that apply. (Required.)

Submit a complaint.

Submit a compliment.

Read police oversight documents.

Find information about upcoming events.

Learn about our department.

Other (please specify)

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7. Have you experienced any of these problems when filing a complaint online?

Complaint form hard to complete/difficult to understand.

Difficulty finding the complaint form.

Technical issue with accessing or submitting the form.

I did not have any problems.

Other (please specify)

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8. If you have used our Spanish website, how well did it meet your needs?

Very well

Somewhat well

Neutral

Not very well

Have not used the Spanish website.

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9. Have you used screen readers or other assistive technologies when accessing our website? If so, how accessible and easy to navigate has the site been?

Very accessible and easy

Somewhat accessible

Neutral

Difficult to use

Have not used assistive technology

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10. Have you experienced any of these problems with our documents?

Problems finding documents.

Documents were hard to understand.

Broken or missing links.

Other (please specify)

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11. Have you had problems with the information on our website about our department and services?

Could not find the information I was looking for.

Information was difficult to understand.

Information was easy to find and understandable.

I have not looked for information about the department or its services.

Other (please specify)

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12. Have you had problems with information about upcoming events?

Could not find information I was looking for.

Information was inaccurate or hard to understand

Information was clear and easy to find.

I have not looked for event information.

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13. Are you interested in participating in future focus groups to improve our website? (Required.)

Yes (please provide your contact information)

Office of Police Oversight Website Feedback

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* 1. What is your age group? (Required.)

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* 2. What is your preferred language for accessing our website?

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* 3. How would you describe your level of familiarity with police oversight?

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* 4. How often do you visit our website? (Required.)

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* 5. How would you rate your overall experience using the website?

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* 6. What has been your reason for visiting our website? Select all that apply. (Required.)

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* 7. Have you experienced any of these problems when filing a complaint online?

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* 8. If you have used our Spanish website, how well did it meet your needs?

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* 9. Have you used screen readers or other assistive technologies when accessing our website? If so, how accessible and easy to navigate has the site been?

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* 10. Have you experienced any of these problems with our documents?

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* 11. Have you had problems with the information on our website about our department and services?

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* 12. Have you had problems with information about upcoming events?

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* 13. Are you interested in participating in future focus groups to improve our website? (Required.)

1. What is your age group? (Required.)

2. What is your preferred language for accessing our website?

3. How would you describe your level of familiarity with police oversight?

4. How often do you visit our website? (Required.)

5. How would you rate your overall experience using the website?

6. What has been your reason for visiting our website? Select all that apply. (Required.)

7. Have you experienced any of these problems when filing a complaint online?

8. If you have used our Spanish website, how well did it meet your needs?

9. Have you used screen readers or other assistive technologies when accessing our website? If so, how accessible and easy to navigate has the site been?

10. Have you experienced any of these problems with our documents?

11. Have you had problems with the information on our website about our department and services?

12. Have you had problems with information about upcoming events?

13. Are you interested in participating in future focus groups to improve our website? (Required.)