Thank you for taking the time to review our Communal Lounge Usage Policy.

West Kent Housing have created this new policy as there has become a need to add clarity around the use of communal lounges and sub lounges in our independent living schemes.

The policy needs to be introduced in response to ongoing issues, including events that have not centred around tenants, incidents of antisocial behaviour, and late-night gatherings that have negatively impacted schemes. Additionally, there have been health and safety concerns, including fire risks, which have made it necessary to put clearer guidelines in place.

Our aim is give clear guidance on how the lounges should be used and to ensure they are accessible to all residents.

This survey will close on Tuesday 4th November 2025.

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* 1. Are the rules for the use of communal lounges clear and easy to understand?

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* 2. The policy addresses the use of the lounges and wants to ensure that the rules are fair and offer equal right of use to all residents.
Do you think the rules are fair?

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* 3. Is there anything that you would like to see added to the policy?

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* 4. Is there anything that you feel should be removed from the policy?

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* 5. Is the language used throughout the policy easy to understand and free from any legal terms or jargon?

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* 6. Is there anything else that you would like to add?

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* 7. If you would like to be updated on the outcome of this review, please leave your contact details below.

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