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1. Customer Feedback

Please select the response that best describes your most recent interaction with the UAB Medical Genomics Laboratory. 

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* 1. Were you satisfied with your last experience with the UAB Medical Genomics Laboratory, neither satisfied nor dissatisfied with it, or dissatisfied with it?

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* 2. How convenient is the UAB Medical Genomics Laboratory to use?

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* 3. Compared to our competitors, are our prices higher, lower, or about the same?

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* 4. How likely are you to use the UAB Medical Genomics Laboratory?

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* 5. How knowledgeable did the UAB Medical Genomics Laboratory customer service representative seem to you?

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* 6. Overall, how quickly did the customer service representatives at the UAB Medical Genomics Laboratory respond to your requests?

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* 7. How closely did the UAB Medical Genomics Laboratory follow the projected turnaround time for your requested testing service?

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* 8. How can we improve our website?

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* 9. What changes would most improve our genetic testing services?

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* 10. How often do you use our genetic testing services?

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