Marion Customer Satisfaction Survey Thank you for participating in this survey! Your feedback will help us better serve customers like you. Question Title * 1. How likely is it that you would recommend Marion to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 2. Did Marion meet the date promised on the order? Yes No Question Title * 3. What could we have done differently to improve your experience? Question Title * 4. How would you rate the quality of the product you received? Question Title * 5. How pleased were you with our customer service? Question Title * 6. Why do you buy from Marion? Rank the qualities that you feel are most valuable (1 being most important, 10 being least important). 1 2 3 4 5 6 7 8 9 10 Quality 1 2 3 4 5 6 7 8 9 10 Price 1 2 3 4 5 6 7 8 9 10 Leadtime 1 2 3 4 5 6 7 8 9 10 Brand 1 2 3 4 5 6 7 8 9 10 Service/Warranty Dept. 1 2 3 4 5 6 7 8 9 10 Flexibility of operations 1 2 3 4 5 6 7 8 9 10 Product line offering 1 2 3 4 5 6 7 8 9 10 Design 1 2 3 4 5 6 7 8 9 10 Sales Rep relationship 1 2 3 4 5 6 7 8 9 10 On-time reputation Next
