Borsheims Customer Satisfaction Survey

Borsheims aims to infuse surprise, delight, and exceptional customer service into every experience.  Please let us know how we did on your visit!

How long did you have to wait to be greeted by an associate?  If shopping online, how long did it take you to navigate to the product you were searching for?

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* 1. How long did you have to wait to be greeted by an associate?  If shopping online, how long did it take you to navigate to the product you were searching for?

How satisfied were you with the product selection presented and available to you?

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* 2. How satisfied were you with the product selection presented and available to you?

0, Not at all satisfied 10, Very satisfied
i We adjusted the number you entered based on the slider’s scale.
How satisfied were you with your experience with your sales associate or with borsheims.com?

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* 3. How satisfied were you with your experience with your sales associate or with borsheims.com?

0, Not at all satisfied 10, Very satisfied
i We adjusted the number you entered based on the slider’s scale.
Was the follow-up post-transaction appropriate, either from your sales associate or from borsheims.com?  

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* 4. Was the follow-up post-transaction appropriate, either from your sales associate or from borsheims.com?  

How likely are you to recommend Borsheims or borsheims.com based on your experience?

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* 5. How likely are you to recommend Borsheims or borsheims.com based on your experience?

0, Not at all likely 10, Very likely
i We adjusted the number you entered based on the slider’s scale.
Please let us know anything else that was significant to your experience at Borsheims or borsheims.com.

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* 6. Please let us know anything else that was significant to your experience at Borsheims or borsheims.com.

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