About this survey:
Community foundations from around the Commonwealth have joined forces with the Massachusetts Nonprofit Network (MNN) and Philanthropy Massachusetts to understand the needs of nonprofits and inform resources and trainings that can build capacity and strengthen the social sector statewide in the wake of the COVID-19 health crisis. This survey is intended to help identify the high-level impact of COVID-19 on the nonprofit community and to unveil the knowledge and skills needed by the sector to emerge from COVID-19 as a stronger, more effective, and resilient system.  

Survey details and instructions:
- Responses to the survey are encouraged by Tuesday, June 30 at 5 pm.
- We seek 1 completed answer per organization. If there is an individual at your organization that is best suited to respond, please forward this survey to them.
- The estimated time to complete this survey is 5-10 minutes.
- All individual answers will be kept confidential, and response data will be shared in the aggregate.
- The survey is divided into three sections: Financial Picture, Knowledge & Capacity Building Needs, and Organizational Information.
- This survey will be unavailable from Friday, July 3 from 11 am to 11 pm due to scheduled SurveyMonkey site maintenance.

Thank you in advance for your participation. For any questions, contact Fernando Martinez at fmartinez@massnonprofitnet.org.
I. FINANCIAL PICTURE

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* 1. Please estimate how long your organization would be able to maintain operations if no additional revenue came in.

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* 2. Please share your Paycheck Protection Program (PPP) status.

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* 3. If you applied for a PPP loan, please select the amount of the loan that you applied for. If you didn't apply, select "N/A".

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* 4. If a low-interest or no-interest loan product for nonprofits was developed, is this something you would be interested in?

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* 5. Is your organization interested in exploring partnerships, affiliations, or mergers? Please select a response for each category.

  Yes No Maybe
Partnerships (collaborative efforts)
Affiliations (formal partnerships which often have Memorandums of Understandings)
Mergers (organizations that formally come together under one organizational structure)
II. KNOWLEDGE AND CAPACITY BUILDING NEEDS
In the next 12 months, please rate your interest in the following types of resources and technical assistance that could help your organization recover and rebuild from the COVID-19 pandemic.

In the questions that follow, please rate each option on a 1-5 scale—with 1 indicating very disinterested and 5 indicating very interested.

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* 6. Fundraising

  1- Very disinterested 2- Somewhat disinterested 3- Neutral 4- Somewhat interested 5- Very interested
Cultivating and communicating with donors virtually
Developing digital fundraising campaigns
Alternative strategies for fundraising events
Access to grantwriters and/or grantwriting techniques
Strengthening capacities to access government funding

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* 7. Planning & Strategy

  1- Very disinterested 2- Somewhat disinterested 3- Neutral 4- Somewhat interested 5- Very interested
Business continuity and disaster planning for operations
Assessing mission, program viability and organizational priorities
Centering recovery and rebuilding efforts around equity
Updating/adjusting your current strategic plan (capitalize on opportunities)
Diversification of revenue sources
Guidance on program design to pivot to virtual or different delivery model

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* 8. Organizational Leadership

  1- Very disinterested 2- Somewhat disinterested 3- Neutral 4- Somewhat interested 5- Very interested
Leading change for a more diverse, equitable and inclusive organization
Governance in a time of rapid change: role of the board
Engaging volunteers and optimizing their skills
Leading and managing out of crisis and into strength
Leading organizational change or adapting business models

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* 9. Finance, Operations & Technology

  1- Very disinterested 2- Somewhat disinterested 3- Neutral 4- Somewhat interested 5- Very interested
Planning for fiscal health and adapting revenue generation goals
Financial assessment, planning and budgeting (including cash flow management, scenario planning and debt management)
Navigating the PPP loan forgiveness process
Leveraging technology to optimize remote operations
Human resources guidance and/or coaching (e.g., employment decisions, caring for staff)

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* 10. Marketing/Communications

  1- Very disinterested 2- Somewhat disinterested 3- Neutral 4- Somewhat interested 5- Very interested
Marketing your mission and services in the digital world
Crisis communications
Navigating social media platforms
Leveraging customer relations management systems for deep virtual engagement
Changing brand messaging

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* 11. Partnership & Alliance

  1- Very disinterested 2- Somewhat disinterested 3- Neutral 4- Somewhat interested 5- Very interested
Convening and collaborating with other organizations doing similar work
Exploring affiliations, shared services and/or mergers
Sharing: nonprofits learn from each other about impact and responses to the pandemic
Exploring and evolving to a systems-based approach to service delivery
Periodic executive director or board leader roundtable (peer learning)

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* 12. What other knowledge and capacity building needs does your organization have, and/or what additional supports would be helpful at this time?

III. ORGANIZATIONAL INFORMATION
Note: we acknowledge that resources aren’t always distributed equally. The questions below collect demographic information about the leadership of responding organizations to ensure that resources get to where they’re needed most.

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* 13. Who (what role) is completing this survey for your organization?

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* 14. Please select the service area(s) your organization supports with programs/services. Check all that apply.

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* 15. Please enter the five-digit zip code of your organization's primary address in Massachusetts (i.e., 02143).

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* 16. Please indicate your organization's annual budget size.

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* 17. Please select your sector(s). Check all that apply.

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* 18. Please select the primary population(s) served by your organization. Check all that apply.

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* 19. Please select the option that best describes how the leader of your organization (e.g. Executive Director, CEO) identifies themselves.

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* 20. What is the demographic breakdown of your board of directors? Please insert numerical answers next to the appropriate options. (e.g. 10 for 10%, 20 for 20%, etc.). Please note that answers must add up to 100.

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