NOSH Foodservice Patient Satisfaction Survey

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* 1. Please indicate from which NOSH site you accessed foodservice:

Wilson Memorial General Hospital

The McCausland Hospital

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* 2. Were/are you admitted to:

Wilkes Terrace (LTC)

Continuing Complex Care (CCC)

Acute

ALC

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* 3. The hospital food has been as good as I expected

Always

Often

Sometimes

Rarely

Never

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* 4. The staff who deliver my meals are neat and clean

Always

Often

Sometimes

Rarely

Never

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* 5. The drinks provided are the appropriate temperature

Always

Often

Sometimes

Rarely

Never

Additional Comments:

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* 6. I like the way the vegetables are prepared

Always

Often

Sometimes

Rarely

Never

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* 7. The meals taste good

Always

Often

Sometimes

Rarely

Never

Additional Comments:

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* 8. The staff who take away my finished meal tray are friendly and polite

Always

Often

Sometimes

Rarely

Never

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* 9. The foods provided are the appropriate temperature

Always

Often

Sometimes

Rarely

Never

Additional Comments:

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* 10. The meals have excellent and distinct flavours

Always

Often

Sometimes

Rarely

Never

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* 11. The hot foods are just the right temperature

Always

Often

Sometimes

Rarely

Never

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* 12. The meat is tough and dry

Always

Often

Sometimes

Rarely

Never

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* 13. I still feel hungry after my meal

Always

Often

Sometimes

Rarely

Never

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* 14. I feel hungry in between meals

Always

Often

Sometimes

Rarely

Never

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* 15. The food was prepared according to my specific dietary needs

Always

Often

Sometimes

Rarely

Never

Additional Comments:

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* 16. The food on my plate looks appetizing (eg. I can tell what exactly is on my plate)

Always

Often

Sometimes

Rarely

Never

Additional Comments:

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* 17. I enjoy the types of food being provided

Always

Usually

Sometimes

Rarely

Never

Additional Comments:

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* 18. Overall, how would you rate your satisfaction with the foodservice

Exceeded expectations

Met expectations

Below expectations

NOSH Foodservice Patient Satisfaction Survey

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* 1. Please indicate from which NOSH site you accessed foodservice:

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* 2. Were/are you admitted to:

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* 3. The hospital food has been as good as I expected

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* 4. The staff who deliver my meals are neat and clean

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* 5. The drinks provided are the appropriate temperature

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* 6. I like the way the vegetables are prepared

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* 7. The meals taste good

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* 8. The staff who take away my finished meal tray are friendly and polite

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* 9. The foods provided are the appropriate temperature

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* 10. The meals have excellent and distinct flavours

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* 11. The hot foods are just the right temperature

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* 12. The meat is tough and dry

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* 13. I still feel hungry after my meal

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* 14. I feel hungry in between meals

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* 15. The food was prepared according to my specific dietary needs

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* 16. The food on my plate looks appetizing (eg. I can tell what exactly is on my plate)

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* 17. I enjoy the types of food being provided

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* 18. Overall, how would you rate your satisfaction with the foodservice

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* 19. Please feel free to leave any other comments about the hospital foodservice