NOCAC Customer Feedback

Question Title

* 1. Which NOCAC service did you receive – please select all that apply

Publicly Funded Child Care (PFCC) - Help with child care costs

Head Start & Early Childhood Education Programs

Help with my Taxes from the VITA Tax Prepartation Program

Weatherization & Home Repair Program

Emergency assistance payments related to food, shelter, transportation, clothing, etc

Emergency assistance payments related to rent, utilities, food, prescriptions, glasses, etc. (HEAP, PIPP etc.)

Services related to homelessness - PATH Center, Single Room Occupancy Apartments, Permanent Supportive Housing, Rapid
Re-housing Program etc

PATH Soup Kitchen or Commodity Food Distribution

Financial Empowerment Programs - Getting Ahead classes, Financial Coaching, Employment Coaching, Bridges to Career Opportunities, Financial Literacy classes, Matched Savings

Summer Food Program - Meals and Activities

First AId/CPR class or Fingerprints/Background check

Other (please specify)

Question Title

* 2. Are you satisfied with this service? If not please tell us why.

Yes

Indifferent (Please comment)

Other (please specify)

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* 3. In your opinion, what do you feel is the most unmet or under-met need experienced by low-income people in our community? (Services that are not available or are difficult to access)

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* 4. Because of the service you received from NOCAC... please select all that apply

I avoided crisis

My family is healthier

My family is more stable/safe

I see a difference in my comfort level at home

I have gained more confidence that I will not be reliant on others for financial assistance in the future.

I am more aware of available resources in my community

My child(ren) are better prepared to enter Kindergarten

My parenting skills have increased

Other (please specify)

Question Title

* 1. Which NOCAC service did you receive – please select all that apply

Question Title

* 2. Are you satisfied with this service? If not please tell us why.

Question Title

* 3. In your opinion, what do you feel is the most unmet or under-met need experienced by low-income people in our community? (Services that are not available or are difficult to access)

Question Title

* 4. Because of the service you received from NOCAC... please select all that apply

Question Title

* 5. Please tell us what you think NOCAC could do to better meet the needs of low income people.