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* 1. How did you find out about this online application tool?


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* 2. Overall, how easy was the online interview to use?

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* 3. How well did the online tool help you explain your problem or need?

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* 4. How satisfied are you with the response you got from the online tool?

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* 5. How long did it take you to complete the interview?

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* 6. How likely is it that you would recommend this online tool to a friend or family member?

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* 7. Do you have any comments or other reactions you like to share?

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