What would you consider your primary reason for using social media?

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* 1. What would you consider your primary reason for using social media?

How do you think your agency’s social media presence has (or, alternatively, has not) improved community relations/trust?

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* 2. How do you think your agency’s social media presence has (or, alternatively, has not) improved community relations/trust?

What would be your number one tip for an agency just getting started on social media? What about your top warning?

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* 3. What would be your number one tip for an agency just getting started on social media? What about your top warning?

Additionally, what do you recommend for agencies that feel they don’t have the time or resources to be on social media?

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* 4. Additionally, what do you recommend for agencies that feel they don’t have the time or resources to be on social media?

What has been your most successful social media posting(s)?

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* 5. What has been your most successful social media posting(s)?

What topics/postings seem to encourage engagement more than others?

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* 6. What topics/postings seem to encourage engagement more than others?

Does your agency have a written strategy for social media?

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* 7. Does your agency have a written strategy for social media?

Does your agency have a written policy for social media, either internal or external?

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* 8. Does your agency have a written policy for social media, either internal or external?

What social media platforms does your agency currently use regularly?

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* 9. What social media platforms does your agency currently use regularly?

What type of agency do you work for?

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* 10. What type of agency do you work for?

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