New Mexico Digital Equity Feedback Form Question Title * 1. Are you a member of any of the population groups listed below? Check all that apply. Seniors (60+) Student Minority Disabled Veteran English Language Learner Low-income Rural Incarcerated Immigrant Unsheltered Single Parent Teacher Remote Worker Question Title * 2. Is internet service available to your home or household (could you get Internet service if you chose to set up an account)? Yes No Not sure Question Title * 3. Do you have internet service for your home or household? Yes No Question Title * 4. Are you able to afford internet service for your home or household? Yes No Question Title * 5. Do you have a laptop or desktop computer in your home or household? Yes No Question Title * 6. Can you afford a laptop or desktop computer for your home or household? Yes No Question Title * 7. Is there a place or person who can help you learn more skills for using the internet and using a computer? Yes No Not needed Question Title * 8. Can you afford the cost (time/money) needed to learn more internet and computer skills? Yes No Question Title * 9. Do you have someone who can help you with computer or internet problems as they come up (IT support)? Yes No Not Needed Question Title * 10. Can you afford to pay someone to help you fix computer or internet problems as they come up? Yes No Question Title * 11. Do you have concerns about online security and safety that make you hesitant to use the internet? Yes No Question Title * 12. Do you use any security or safety software to protect you from online security and safety risks? Yes No Question Title * 13. Do you access basic and general services on the internet? Yes No Question Title * 14. Is the usability of online resources for basic and general services adequate to allow you to fully access and utilize those services from the online platforms? Yes No Question Title * 15. What do you consider the biggest barriers to your use of the Internet: Access Affordability Adequate devices Cost of adequate devices IT support access IT support affordability Access to online services Inclusiveness of online services access Lack of skills Lack of confidence Lack of time Learning options that don't work for me Other Barriers - please describe Question Title * 16. If you have a comment or recommendation that would help in developing the New Mexico Digital Equity Plan, add it here: Question Title * 17. In what ways do you use Internet service that are relevant to your life? (Select all that apply) Education Work Entertainment Health Communicating with family and friends Civil Services All of the Above Question Title * 18. How much does your household pay per month for Internet service? I do not pay for Internet service Less than or equal to $30/month Between $30/month and $50/mont Between $50/month and $70/month Between $70/month and $100/month Over $100/month Question Title * 19. What public spaces are you aware of that provide free access to the Internet? (Select all that apply) Public library Community Center High school Local College Senior Center Restaurant or Coffee Shop Other (please specify) Question Title * 20. Which of the following skills do you hope to gain from learning how to access the Internet? (Select all that apply) How to communicate with friends and family How to find a job How to watch videos How to participate in telemedicine How to find information about public resources and events Other (please specify) Question Title * 21. On a scale of 1-5, how would you rate your ability to detect suspicious behavior online? 0 Unable to Detect 5 Able to Detect Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 22. What kind of devices do you regularly have access to? (Select all that apply) Laptop Desktop computer Smartphone Tablet Question Title * 23. Do you use the Internet Yes No Question Title * 24. Do you think the cost of Internet service is to high? Yes No Question Title * 25. Have you ever been charged extra for going over your data limit for Internet service? Yes No Question Title * 26. Do you use the Internet on a daily basis? Yes No Question Title * 27. Are you interested in taking classes online to learn new skills? Yes No Question Title * 28. Have you or someone you know ever been a victim of an online scam? Yes No Question Title * 29. Do you know where you can go to find technical support for your personal devices when you need it? Yes No Done