Customer Satisfaction Survey - ALL Questions

Question Title

* 1. Overall, how do you feel about Numeracle?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

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* 2. How would you rate the value of Numeracle services provided?

Excellent

Above average

Average

Below average

Poor

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* 3. Which of our services and resources do you find most valuable? Select all that apply.

Weekly Ratings Change / Health Check Emails

Support Removing Unwanted Labeling

Industry Information (STIR/SHAKEN, FCC Regulations, etc.)

Website/Blog/Podcast

Weekly Newsletter

Customer Service

Webinars

Other (please specify)

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* 4. How often do you use the Numeracle Portal?

More than once per month

Once per month

Once per quarter

Rarely

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* 5. How easy has Numeracle been to do business with?

Very easy

Moderately easy

Neither easy nor hard

Moderately hard

Very hard

If hard, please feel free to elaborate:

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* 6. How responsive have we been to your questions or concerns?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Not applicable

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* 7. How likely is it that you would recommend this company to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

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* 8. Would you be willing to provide us a recommendation on our services or provide suggestions to help us improve? We welcome your feedback!

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* 9. Are you interested in meeting with our Client Support Team for a number health check, a new product review meeting, or any other reason?

Yes