METRO GAVS General Survey (April 2025 - March 2026) How are we doing? We are committed to monitoring the quality of our services. We would appreciate your feedback on our performance. All submissions are anonymous Question Title * 1. Please rate the following aspects of our work. Exceeds expectations Meets expectations Partially meets expectations Does not meet expectations N/A Our general capacity building support Our general capacity building support Exceeds expectations Our general capacity building support Meets expectations Our general capacity building support Partially meets expectations Our general capacity building support Does not meet expectations Our general capacity building support N/A Our training Our training Exceeds expectations Our training Meets expectations Our training Partially meets expectations Our training Does not meet expectations Our training N/A Our website Our website Exceeds expectations Our website Meets expectations Our website Partially meets expectations Our website Does not meet expectations Our website N/A Our web resource library Our web resource library Exceeds expectations Our web resource library Meets expectations Our web resource library Partially meets expectations Our web resource library Does not meet expectations Our web resource library N/A Support for METRO GAVS workshops Support for METRO GAVS workshops Exceeds expectations Support for METRO GAVS workshops Meets expectations Support for METRO GAVS workshops Partially meets expectations Support for METRO GAVS workshops Does not meet expectations Support for METRO GAVS workshops N/A Support to Voluntary Sector Forum Support to Voluntary Sector Forum Exceeds expectations Support to Voluntary Sector Forum Meets expectations Support to Voluntary Sector Forum Partially meets expectations Support to Voluntary Sector Forum Does not meet expectations Support to Voluntary Sector Forum N/A Supporting representation to our statutory partners (e.g.Council, Police, NHS) Supporting representation to our statutory partners (e.g.Council, Police, NHS) Exceeds expectations Supporting representation to our statutory partners (e.g.Council, Police, NHS) Meets expectations Supporting representation to our statutory partners (e.g.Council, Police, NHS) Partially meets expectations Supporting representation to our statutory partners (e.g.Council, Police, NHS) Does not meet expectations Supporting representation to our statutory partners (e.g.Council, Police, NHS) N/A Question Title * 2. Have we helped you improve in any of the following areas in the past year? Funding Policies and Procedures Board/Trustees Group Set up/registration Business Planning Outcomes/performance measurement/evaluation If in another area, please describe the change below Question Title * 3. Overall, how do you rate the quality of the services we provide? Excellent Good Adequate Poor Question Title * 4. What level of confidence do you have that we will deliver the services that you require? Complete A lot Some Little None Question Title * 5. Overall, is our performance ... Much better? Getting better? Staying at about the same? Getting worse? Getting much worse? Question Title * 6. Based on our performance, how likely is it that you will use us in the future? Certain Very likely Somewhat likely Unlikely Very unlikely Question Title * 7. If you have any suggestions on how we could improve the services we provide to you, please enter them in the box below. Question Title * 8. Is your organisation BME led? Yes No Question Title * 9. Does your organisation provide specific/targetted services to BME communities or specific BME communities? Yes No Question Title * 10. Does your organisation provide services to children and young people? Yes No Thank you Submit response >>