ATOMIC CITY TRANSIT ONBOARD SURVEY

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* 1. Please tell us about your current or most recent trip on ACT...

What time did you board the bus? Please specify the time.

Date / Time

Time

AM/PM

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* 2. Where did you board the bus? (Please provide the place, street address or nearest intersection.)

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* 3. How did you get to the bus stop?

Walked

Bicycled

Got a ride/Dropped off

Drove car

Taxi or Uber/Lyft

Other (please specify)

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* 4. Please list all routes that you will use as part of your trip:

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* 5. What is the main purpose of you bus trip today?

Recreation/Social

Restaurant/Bar

Medical/Dental

Multipurpose

School/College

Personal business

Shopping

Work

Other (please specify)

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* 6. Where will you exit the bus? (Please provide the place, street address or nearest intersection.)

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* 7. Was a car available for you to use on this trip?

Yes

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* 8. Please rate your impression of the existing ACT service:

	Very Poor	Somewhat Poor	Neutral	Somewhat Good	Very Good
Service frequency	Service frequency Very Poor	Service frequency Somewhat Poor	Service frequency Neutral	Service frequency Somewhat Good	Service frequency Very Good
Start time of service	Start time of service Very Poor	Start time of service Somewhat Poor	Start time of service Neutral	Start time of service Somewhat Good	Start time of service Very Good
End time of service	End time of service Very Poor	End time of service Somewhat Poor	End time of service Neutral	End time of service Somewhat Good	End time of service Very Good
Service area covered	Service area covered Very Poor	Service area covered Somewhat Poor	Service area covered Neutral	Service area covered Somewhat Good	Service area covered Very Good
Safety	Safety Very Poor	Safety Somewhat Poor	Safety Neutral	Safety Somewhat Good	Safety Very Good
Convenience of bus stops	Convenience of bus stops Very Poor	Convenience of bus stops Somewhat Poor	Convenience of bus stops Neutral	Convenience of bus stops Somewhat Good	Convenience of bus stops Very Good
On-time performance	On-time performance Very Poor	On-time performance Somewhat Poor	On-time performance Neutral	On-time performance Somewhat Good	On-time performance Very Good
Travel time on the bus	Travel time on the bus Very Poor	Travel time on the bus Somewhat Poor	Travel time on the bus Neutral	Travel time on the bus Somewhat Good	Travel time on the bus Very Good
Driver courtesy	Driver courtesy Very Poor	Driver courtesy Somewhat Poor	Driver courtesy Neutral	Driver courtesy Somewhat Good	Driver courtesy Very Good
Ease in planning trip (schedule, web, phone information)	Ease in planning trip (schedule, web, phone information) Very Poor	Ease in planning trip (schedule, web, phone information) Somewhat Poor	Ease in planning trip (schedule, web, phone information) Neutral	Ease in planning trip (schedule, web, phone information) Somewhat Good	Ease in planning trip (schedule, web, phone information) Very Good
Bus stop amenities	Bus stop amenities Very Poor	Bus stop amenities Somewhat Poor	Bus stop amenities Neutral	Bus stop amenities Somewhat Good	Bus stop amenities Very Good
Bus stop amenities	Bus stop amenities Very Poor	Bus stop amenities Somewhat Poor	Bus stop amenities Neutral	Bus stop amenities Somewhat Good	Bus stop amenities Very Good
Overall service	Overall service Very Poor	Overall service Somewhat Poor	Overall service Neutral	Overall service Somewhat Good	Overall service Very Good

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* 9. On a scale of 1 to 5 with 1 being low and 5 being high, what factors would make it more likely that you would use ACT or use it more often?

	Low	Somewhat Low	Neutral	Somewhat High	Very High
More frequent service	More frequent service Low	More frequent service Somewhat Low	More frequent service Neutral	More frequent service Somewhat High	More frequent service Very High
More direct service/Shorter travel time on the bus	More direct service/Shorter travel time on the bus Low	More direct service/Shorter travel time on the bus Somewhat Low	More direct service/Shorter travel time on the bus Neutral	More direct service/Shorter travel time on the bus Somewhat High	More direct service/Shorter travel time on the bus Very High
Expanded service area	Expanded service area Low	Expanded service area Somewhat Low	Expanded service area Neutral	Expanded service area Somewhat High	Expanded service area Very High
If driving my car became significantly more expensive (higher gas prices)	If driving my car became significantly more expensive (higher gas prices) Low	If driving my car became significantly more expensive (higher gas prices) Somewhat Low	If driving my car became significantly more expensive (higher gas prices) Neutral	If driving my car became significantly more expensive (higher gas prices) Somewhat High	If driving my car became significantly more expensive (higher gas prices) Very High
Earlier service hours	Earlier service hours Low	Earlier service hours Somewhat Low	Earlier service hours Neutral	Earlier service hours Somewhat High	Earlier service hours Very High
Later service hours	Later service hours Low	Later service hours Somewhat Low	Later service hours Neutral	Later service hours Somewhat High	Later service hours Very High

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* 10. Would you use on-demand transportation? You would use a phone app to request a ride within a certain geographic area or call ACT. Advance reservations would not be available. Your ride may be shared with other passengers.

Yes

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* 11. How long would you be willing to wait for on-demand transportation?

No more than 15 minutes

15 - 30 minutes

30 - 45 minutes

Up to 1 hour

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* 12. How do you get information about ACT? (Check all that apply.)

Website

Printed guide

Bus stop signs

From school

From work

Bus driver

Friends/Family

Social media

Bus driver

Smartphone app

Other (please specify)

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* 13. What is your employment status?

Employed Full Time

Employed Part Time

Unemployed

Student - College

Student - K through 12

Retired

Disabled

Other (please specify)

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* 14. Do you have a driver's license?

Yes

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* 15. What is your age group?

Under 18

18-24

25-39

40-64

65-74

75+

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* 16. How often do you ride the bus?

6-7 days a week

3-5 days a week

1-2 days a week

1-3 days a month

Less than once/month

This is my first time

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* 17. What are your top 3 reasons for taking the bus? (Please only select three responses):

Avoid traffic

Avoid driving

No driver's license

No car available

Save money/time on parking

Save money on driving

More convenient

For the environment

ATOMIC CITY TRANSIT ONBOARD SURVEY

Welcome to the Atomic City Transit Onboard Survey!

Question Title

* 1. Please tell us about your current or most recent trip on ACT...

What time did you board the bus? Please specify the time.

Question Title

* 2. Where did you board the bus? (Please provide the place, street address or nearest intersection.)

Question Title

* 3. How did you get to the bus stop?

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* 4. Please list all routes that you will use as part of your trip:

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* 5. What is the main purpose of you bus trip today?

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* 6. Where will you exit the bus? (Please provide the place, street address or nearest intersection.)

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* 7. Was a car available for you to use on this trip?

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* 8. Please rate your impression of the existing ACT service:

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* 9. On a scale of 1 to 5 with 1 being low and 5 being high, what factors would make it more likely that you would use ACT or use it more often?

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* 10. Would you use on-demand transportation? You would use a phone app to request a ride within a certain geographic area or call ACT. Advance reservations would not be available. Your ride may be shared with other passengers.

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* 11. How long would you be willing to wait for on-demand transportation?

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* 12. How do you get information about ACT? (Check all that apply.)

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* 13. What is your employment status?

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* 14. Do you have a driver's license?

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* 15. What is your age group?

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* 16. How often do you ride the bus?

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* 17. What are your top 3 reasons for taking the bus? (Please only select three responses):

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* 18. Please provide any additional comments about Atomic City Transit or desired improvements:

ATOMIC CITY TRANSIT ONBOARD SURVEY

Welcome to the Atomic City Transit Onboard Survey!

Question Title

* 1. Please tell us about your current or most recent trip on ACT...What time did you board the bus? Please specify the time.

Question Title

* 2. Where did you board the bus? (Please provide the place, street address or nearest intersection.)

Question Title

* 3. How did you get to the bus stop?

Question Title

* 4. Please list all routes that you will use as part of your trip:

Question Title

* 5. What is the main purpose of you bus trip today?

Question Title

* 6. Where will you exit the bus? (Please provide the place, street address or nearest intersection.)

Question Title

* 7. Was a car available for you to use on this trip?

Question Title

* 8. Please rate your impression of the existing ACT service:

Question Title

* 9. On a scale of 1 to 5 with 1 being low and 5 being high, what factors would make it more likely that you would use ACT or use it more often?

Question Title

* 10. Would you use on-demand transportation? You would use a phone app to request a ride within a certain geographic area or call ACT. Advance reservations would not be available. Your ride may be shared with other passengers.

Question Title

* 11. How long would you be willing to wait for on-demand transportation?

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* 12. How do you get information about ACT? (Check all that apply.)

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* 13. What is your employment status?

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* 14. Do you have a driver's license?

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* 15. What is your age group?

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* 16. How often do you ride the bus?

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* 17. What are your top 3 reasons for taking the bus? (Please only select three responses):

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* 18. Please provide any additional comments about Atomic City Transit or desired improvements:

* 1. Please tell us about your current or most recent trip on ACT...

What time did you board the bus? Please specify the time.