November 2020

Our Net Promoter Score (NPS) program measures customer satisfaction. This measurement is a reflection of how well we are doing at meeting your expectations, and delivering a positive customer experience.

Question Title

1. Which software are you currently using?

Question Title

2. How satisfied are you with the reliability of the software

Question Title

3. How satisfied are you with the security of the software?

Question Title

4. How satisfied are you with the software's ease of use?

Question Title

5. How satisfied are you with the functionality provided by the software?

Question Title

6. How would you feel if you no longer had access to this software?

Question Title

7. Based on your overall experience with CityView or BluePrince, how likely are you to recommend us to a friend or colleague? (Required.)

Question Title

8. Your Information: Please note, we want to be able to follow up on your feedback, so we ask that you let us know who you are. (Required.)

T