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2025 Greater West Chester Chamber Membership Value and Program Survey
1.
What is the name of your business/organization?
*
2.
How many employees does your business/organization employ?
(Required.)
Sole Proprietor
2-10
11-50
51-100
101-500
501+
*
3.
How long have you been a member of the Chamber?
(Required.)
Less than a Year
1-3 Years
3-5 Years
5+ Years
Unsure
Not currently a member
*
4.
Please choose the industry that best represents your business/organization.
(Required.)
Retail
Hospitality
Professional Services
Manufacturing
Healthcare
Food and Beverage
Personal Care Services
Financial/Banking
Nonprofit
Education
Other (please specify)
*
5.
What is your role with the business/organization?
(Required.)
Owner/Founder
Executive Director
Manager
Employee/Jack of All Trades
Employee/HR
Employee/Marketing
Employee/Sales
Employee/Customer Service
Other (please specify)
*
6.
Please indicate your level of interest in each of the following educational topics:
(Required.)
Very Interested
Interested
Somewhat Interested
Not Interested
AI/Emerging Technologies
Very Interested
Interested
Somewhat Interested
Not Interested
Social Media Strategy
Very Interested
Interested
Somewhat Interested
Not Interested
Leadership and Management
Very Interested
Interested
Somewhat Interested
Not Interested
Legal Compliance and Regulations
Very Interested
Interested
Somewhat Interested
Not Interested
Marketing and Branding
Very Interested
Interested
Somewhat Interested
Not Interested
Community Involvement
Very Interested
Interested
Somewhat Interested
Not Interested
Human Resources and Employment Law
Very Interested
Interested
Somewhat Interested
Not Interested
Customer Service
Very Interested
Interested
Somewhat Interested
Not Interested
Sales/Business Development
Very Interested
Interested
Somewhat Interested
Not Interested
Hiring and Retaining Employees
Very Interested
Interested
Somewhat Interested
Not Interested
Financial Education
Very Interested
Interested
Somewhat Interested
Not Interested
Business Strategy and Planning
Very Interested
Interested
Somewhat Interested
Not Interested
7.
Are there any topics not included in the list above that you would like to see as part of the GWCC's future educational programming? Programs are open to you and your employees.
8.
Do you have any suggestions for speakers/trainers you would like to see scheduled for future educational programs?
*
9.
What format do you prefer for Chamber programs? (select all that apply)
(Required.)
In-person presentations/lecture/panel
Virtual programs
In-person interactive workshops
Virtual/Recorded programs available on-demand
*
10.
What time of the day is most convenient for you to attend Chamber
programs? (select all that apply)
(Required.)
Early Morning - 7am to 9am
Late Morning - 9am to 12pm
Early Afternoon - 12pm to 3pm
Late Afternoon - 3pm to 6pm
Other (please specify)
*
11.
In the past year have you attended any Chamber functions?
(Required.)
Yes
No
12.
In the past year, which of the following events have you attended?
Check all that apply
Maximize Your Membership
Business Leaders in the Know Education Series (topics open to all business owners and employees)
Women's Round Table Programs
Annual Banquet
A Chamber Committee Meeting (Ambassador, Professional Development, Member Engagement etc.)
West Chester Christmas Parade
New Member Luncheon
Monthly Networking Events
Annual Golf Outing
NextGen Programming (a new initiative of the GWCC focused on young/emerging leaders)
10 Grand Club
Ribbon Cutting Events
None of the Above
Other (please specify)
13.
Is there anything that can be improved or enhanced at events to make your experience better?
Check all that apply
Better Topics
Better Speakers
More Attendees
Better Venues
Longer Events
Shorter Events
Other (please specify)
14.
If you do not participate in Chamber functions, please indicate why.
Check all that apply
Too Busy
Inconvenient time of day
Not interested in function/topic
Uncomfortable with people I don't know
Did not become a member to go to functions
Other (please specify)
*
15.
How do you stay updated with the latest Chamber news?
Check all that apply.
(Required.)
Weekly newsletter
Facebook
Instagram
LinkedIn
Website
In Person Events
Committee Involvement
*
16.
What are the top issues facing your business today?
(Required.)
Economy
Competition
State and Local Agencies
Taxes
Lack of Resources
Access to Capital
Healthcare/Employee Benefits
Marketing/Advertising/Social Media
Attracting and Retaining Employees
Finding New Customers
Technology/Security/AI
Other (please specify)
17.
Are you interested in joining a Chamber Volunteer Committee? You can learn more about Chamber Committees
HERE
.
Yes
No
*
18.
Do you feel your chamber membership is of good value to your business?
(Required.)
Yes
No
Maybe
*
19.
On a scale from 1-5, how likely is it that you would recommend the Chamber of Commerce to another business or friend (1 being least likely)?
(Required.)
1 - Least Likely
2 - Somewhat Likely
3-Nuetral (too soon to tell)
4-Likely
5-Highly Likely
Rate 1-5
1 - Least Likely
2 - Somewhat Likely
3-Nuetral (too soon to tell)
4-Likely
5-Highly Likely
20.
What additional services would you like to see the Chamber offer to better support your business or any other comments or concerns that were not addressed in this survey?
*
21.
What are the resources in your community that you turn to help you meet the challenges you face as a business person?
Check all that apply
(Required.)
Chamber of Commerce (GWCC or Other Local Chambers)
State and Local Agencies
Small Business Administration
Industry-related organizations
Consultants
Peers/other Professionals
None
Other (please specify)
22.
*OPTIONAL* Enter your full name and your email address to be entered into a raffle to win 2 tickets (valued $25 each) to be used at any GWCC 2026 event!
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