We would really value your opinion of Nottingham Castle Marina

Dear Customer
Please help us to improve. We value your opinion and would appreciate
your time in completing this short survey about our services and facilities.
This Survey is completely anonymous
(unless you would like feedback from the survey
in which case please leave us your email at the end)
Thank you so much for your time

What type of boatowner/berth holder best describes you?

Question Title

* 1. What type of boatowner/berth holder best describes you?

  Annual Berth Holder Seasonal Berth Holder Visitor
Narrowboat
Cruiser
Other
How long have you berthed at Nottingham Castle Marina

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* 2. How long have you berthed at Nottingham Castle Marina

What made you decide to berth your boat at Nottingham Castle Marina? (you may tick more than one answer)

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* 3. What made you decide to berth your boat at Nottingham Castle Marina? (you may tick more than one answer)

How would you rate the staff at Nottingham Castle Marina

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* 4. How would you rate the staff at Nottingham Castle Marina

  Excellent Good Satisfactory Below Average Poor
Manager
Marina Staff
How would you rate the following specific aspects of our facilities?

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* 5. How would you rate the following specific aspects of our facilities?

  Excellent Good Satisfactory Below Average Poor
Facilities generally
Pontoons
Car Parking
Lighting
Security
Toilets and Showers
New Moorers Lounge 
Chandlery
WIFI
Signage
Footpaths
Landscaping
Fuel
Pump Out
Launderette
How would you rate the following specific aspects of our customer service?

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* 6. How would you rate the following specific aspects of our customer service?

  Excellent Good Satisfactory Below Average Poor
Customer Service Generally
Communication with Marina Office Team
Electronic Communication
Paper Communication
Marina Maintenance
How would you rate the moorers BBQ events?

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* 7. How would you rate the moorers BBQ events?

  Excellent Good Satisfactory Below Average Poor
Date 
Location
Organisation 
Communication
Would you recommend Nottingham Castle Marina to a friend?

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* 8. Would you recommend Nottingham Castle Marina to a friend?

Where did you moor before Nottingham Castle Marina?

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* 9. Where did you moor before Nottingham Castle Marina?

Thank you so much for your time in completing this survey. We really do appreciate your opinions. Finally, If you would like some feedback from this survey please leave us your details and your preferred method of contact (tel or email)

Question Title

* 10. Thank you so much for your time in completing this survey. We really do appreciate your opinions. Finally, If you would like some feedback from this survey please leave us your details and your preferred method of contact (tel or email)

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