Laboratory Customer Service Survey

1.Name:
2.Agency:
3.Date:
4.E-mail:
5.Which forensic services have you utilized in the past six months:
6.How has the laboratory met your needs in the following categories:
Exceeds Expectations
Meets Expectations
Below Expectations
N/A
Service at the front counter:
Friendliness/responsiveness of staff:
Service when calling into the laboratory:
Timeliness in returning calls:
Turnaround time of examinations:
Clarity of reporting:
Availability of personnel for court, etc.:
Professionalism of personnel:
Overall laboratory experience:
7.Please provide any additional comments in regards to experiences you have had with the laboratory.
8.Do you have any suggestions for future services you would like to see the laboratory offer?
9.Has the laboratory met your forensic services needs?
Current Progress,
0 of 9 answered