NHO - myUnity & Documentation Education for CNAs

New Hire Orientation Education (NHO)

Instructions:

PART 1
1. Read myUnity & Documentation Education for CNAs (opens in a new browser window).
2. Complete the questions below and click Done to submit this quiz.

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* 1. Enter your full name

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* 2. Which are examples of fraudulent charting (check all that apply)?

Submitting documentation when there was no visit made

Documenting care that was not completed

Inaccurate entries

Inaccurate time in/out

Accurately documenting cares that were completed

Submitting my note visit note on time

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* 3. What form communicates the patient's plan of care and goals?

CNA Visit Summary form

Care Coordination Note form

CNA Missed Visit form

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* 4. What are you expected to do with this form?

Review and sign it each time the case manager creates a new one (at least every 60 days).

Nothing.

Review it but never sign it; case managers will sign it.

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* 5. What are the potential consequences for deliberate, fraudulent charting?

Can result in federal / state criminal charges

Can end your career

Can result in jail time

All of the above

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* 6. Which are true about moving a scheduled visit?

Visit times can be moved occasionally if all criteria is met

Because of the patient’s needs (patient had a rough night and needed to sleep longer, appt., etc.)

Moving the visit must align with other scheduled visits (cannot put the visit to close to another scheduled visit, cause an overlap with therapies, etc.)

Sometimes a missed visit may be needed if the visit cannot be moved due to other appointments, Private Duty Nursing, therapies, etc.

I should let my case manager know if visits consistently need to be moved so the visit schedule can be reviewed

All of the above

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* 7. How do you document the cares you completed on the CNA Visit Summary form? (choose all that apply)

Check boxes under CARE PERFORMED column for tasks that you completed.

Use the COMMENT field next to assigned tasks on pages 1-2 to address cares you were unable to complete.

Use the large COMMENTS field on page 2 to document changes in patient condition that you reported to a case manager.

Document nothing for assigned tasks you were unable to complete

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* 8. On the CNA Visit Summary form, you may chart on a task that has not been assigned to you.

True

False

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* 9. How are you expected to address corrections?

A. Check the to be corrected section on the myUnity home page every day I work

B. Address corrections within 24 hours from when the note is sent back for correction

C. Wait for someone to call me about it

A and B

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* 10. When should you contact your patient’s case manager?

Patient has not had a BM in three days

The patient's health status has changed

The patient has been hospitalized

Injury to self

Injury to patient

Patient fall

Patient skin breakdown

Need to adjust CNA visits or care plan to better accommodate the patient’s needs

For questions or concerns

All the above

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* 11. You were not able to make one of your scheduled visits. What do you need to do?

Complete a CNA Visit Summary anyway

Nothing

Complete a CNA Missed Visit form by the end of the day

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* 12. What are some possible reasons for a missed visit?

Patient had a medical appointment

Patient Hospitalization

Clinician unavailable (patient cared for by someone else)

Clinician ill (patient cared for by someone else)

Patient too fatigued

All the above

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* 13. Time In and Out on the CNA Missed Visit form is not necessary since you did not make the visit.

True

False

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* 14. When is the deadline to submit your visit notes?

Whenever I have time

At the end of each visit

Within 24 hours of the visit start time

By the end of the day the visit was made (11:59 PM)

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* 15. If you had unforeseen circumstances and need an extension to submit your documentation, what should you do?

Send a message to my supervisor and complete my documentation within three days

Email payroll at the end of my shift and complete my documentation within 24 hours

Nothing

Call the office by the end of my last visit to report my qualifying event and complete my documentation by the end of the next day

Send a message to the scheduler and complete my documentation within two hours

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* 16. What is an example of a situation that would qualify as a reason to request an extension for documentation (choose all that apply)?

I had a busy day and need to sleep before I finish my documentation

My schedule was super busy with appointments, kids, and working at my other job

My patient required emergency medical attention and I will not be able to chart by the end of the day (11:59 pm)

The home internet is down, and I cannot access DeVero

I was injured and need to seek medical attention

I had a personal emergency, need to leave unexpectedly, and am not able to complete my documentation (or additional visits)

The device I use to chart is not charged

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* 17. What are some time management techniques that could make charting easier?

Create a consistent routine that works best for your schedule

Establish boundaries with your loved ones

Create agreements with older children and other adults and ask for uninterrupted time for a scheduled period

Implement quiet time, where everyone in the home focuses on a certain task by themselves for a set period (for example, taking a nap, reading a book, playing quietly)

Create scheduled distractions for younger children. For example, offer a special toy, game, or activity that the child(ren) enjoy that only comes out while you complete your work

Eliminate clutter where you work

Keep your tablet in a dedicated area and keep it charged

Plan your day out ahead of time

All the above

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* 18. Where can you find policies and procedures?

http://www.tcpskids.com/ under the employee tab

myUnity

My home chart

Nowhere