NHO - myUnity & Documentation Education for CNAs

New Hire Orientation Education (NHO)

Instructions:

PART 1
1. Read myUnity & Documentation Education for CNAs (opens in a new browser window).
2. Complete the questions below and click Done to submit this quiz.

Question Title

1. Enter your full name (Required.)

Question Title

2. Which are examples of fraudulent charting (check all that apply)?

Submitting documentation when there was no visit made

Documenting care that was not completed

Inaccurate entries

Inaccurate time in/out

Accurately documenting cares that were completed

Submitting my note visit note on time

Question Title

3. What form communicates the patient's plan of care and goals?

CNA Visit Summary form

Care Coordination Note form

CNA Missed Visit form

Question Title

4. What are you expected to do with this form?

Review and sign it each time the case manager creates a new one (at least every 60 days).

Nothing.

Review it but never sign it; case managers will sign it.

Question Title

5. What are the potential consequences for deliberate, fraudulent charting?

Can result in federal / state criminal charges

Can end your career

Can result in jail time

All of the above

Question Title

6. Which are true about moving a scheduled visit?

Visit times can be moved occasionally if all criteria is met

Because of the patient’s needs (patient had a rough night and needed to sleep longer, appt., etc.)

Moving the visit must align with other scheduled visits (cannot put the visit to close to another scheduled visit, cause an overlap with therapies, etc.)

Sometimes a missed visit may be needed if the visit cannot be moved due to other appointments, Private Duty Nursing, therapies, etc.

I should let my case manager know if visits consistently need to be moved so the visit schedule can be reviewed

All of the above

Question Title

7. How do you document the cares you completed on the CNA Visit Summary form? (choose all that apply)

Check boxes under CARE PERFORMED column for tasks that you completed.

Use the COMMENT field next to assigned tasks on pages 1-2 to address cares you were unable to complete.

Use the large COMMENTS field on page 2 to document changes in patient condition that you reported to a case manager.

Document nothing for assigned tasks you were unable to complete

Question Title

8. On the CNA Visit Summary form, you may chart on a task that has not been assigned to you.

True

False

Question Title

9. How are you expected to address corrections?

A. Check the to be corrected section on the myUnity home page every day I work

B. Address corrections within 24 hours from when the note is sent back for correction

C. Wait for someone to call me about it

A and B

Question Title

10. When should you contact your patient’s case manager?

Patient has not had a BM in three days

The patient's health status has changed

The patient has been hospitalized

Injury to self

Injury to patient

Patient fall

Patient skin breakdown

Need to adjust CNA visits or care plan to better accommodate the patient’s needs

For questions or concerns

All the above

Question Title

11. You were not able to make one of your scheduled visits. What do you need to do?

Complete a CNA Visit Summary anyway

Nothing

Complete a CNA Missed Visit form by the end of the day

Question Title

12. What are some possible reasons for a missed visit?

Patient had a medical appointment

Patient Hospitalization

Clinician unavailable (patient cared for by someone else)

Clinician ill (patient cared for by someone else)

Patient too fatigued

All the above

Question Title

13. Time In and Out on the CNA Missed Visit form is not necessary since you did not make the visit.

True

False

Question Title

14. When is the deadline to submit your visit notes?

Whenever I have time

At the end of each visit

Within 24 hours of the visit start time

By the end of the day the visit was made (11:59 PM)

Question Title

15. If you had unforeseen circumstances and need an extension to submit your documentation, what should you do?

Send a message to my supervisor and complete my documentation within three days

Email payroll at the end of my shift and complete my documentation within 24 hours

Nothing

Call the office by the end of my last visit to report my qualifying event and complete my documentation by the end of the next day

Send a message to the scheduler and complete my documentation within two hours

Question Title

16. What is an example of a situation that would qualify as a reason to request an extension for documentation (choose all that apply)?

I had a busy day and need to sleep before I finish my documentation

My schedule was super busy with appointments, kids, and working at my other job

My patient required emergency medical attention and I will not be able to chart by the end of the day (11:59 pm)

The home internet is down, and I cannot access DeVero

I was injured and need to seek medical attention

I had a personal emergency, need to leave unexpectedly, and am not able to complete my documentation (or additional visits)

The device I use to chart is not charged

Question Title

17. What are some time management techniques that could make charting easier?

Create a consistent routine that works best for your schedule

Establish boundaries with your loved ones

Create agreements with older children and other adults and ask for uninterrupted time for a scheduled period

Implement quiet time, where everyone in the home focuses on a certain task by themselves for a set period (for example, taking a nap, reading a book, playing quietly)

Create scheduled distractions for younger children. For example, offer a special toy, game, or activity that the child(ren) enjoy that only comes out while you complete your work

Eliminate clutter where you work

Keep your tablet in a dedicated area and keep it charged

Plan your day out ahead of time

All the above

Question Title

18. Where can you find policies and procedures?

http://www.tcpskids.com/ under the employee tab

myUnity

My home chart

Nowhere

NHO - myUnity & Documentation Education for CNAs

New Hire Orientation Education (NHO)

Question Title

* 1. Enter your full name (Required.)

Question Title

* 2. Which are examples of fraudulent charting (check all that apply)?

Question Title

* 3. What form communicates the patient's plan of care and goals?

Question Title

* 4. What are you expected to do with this form?

Question Title

* 5. What are the potential consequences for deliberate, fraudulent charting?

Question Title

* 6. Which are true about moving a scheduled visit?

Question Title

* 7. How do you document the cares you completed on the CNA Visit Summary form? (choose all that apply)

Question Title

* 8. On the CNA Visit Summary form, you may chart on a task that has not been assigned to you.

Question Title

* 9. How are you expected to address corrections?

Question Title

* 10. When should you contact your patient’s case manager?

Question Title

* 11. You were not able to make one of your scheduled visits. What do you need to do?

Question Title

* 12. What are some possible reasons for a missed visit?

Question Title

* 13. Time In and Out on the CNA Missed Visit form is not necessary since you did not make the visit.

Question Title

* 14. When is the deadline to submit your visit notes?

Question Title

* 15. If you had unforeseen circumstances and need an extension to submit your documentation, what should you do?

Question Title

* 16. What is an example of a situation that would qualify as a reason to request an extension for documentation (choose all that apply)?

Question Title

* 17. What are some time management techniques that could make charting easier?

Question Title

* 18. Where can you find policies and procedures?

1. Enter your full name (Required.)

2. Which are examples of fraudulent charting (check all that apply)?

3. What form communicates the patient's plan of care and goals?

4. What are you expected to do with this form?

5. What are the potential consequences for deliberate, fraudulent charting?

6. Which are true about moving a scheduled visit?

7. How do you document the cares you completed on the CNA Visit Summary form? (choose all that apply)

8. On the CNA Visit Summary form, you may chart on a task that has not been assigned to you.

9. How are you expected to address corrections?

10. When should you contact your patient’s case manager?

11. You were not able to make one of your scheduled visits. What do you need to do?

12. What are some possible reasons for a missed visit?

13. Time In and Out on the CNA Missed Visit form is not necessary since you did not make the visit.

14. When is the deadline to submit your visit notes?

15. If you had unforeseen circumstances and need an extension to submit your documentation, what should you do?

16. What is an example of a situation that would qualify as a reason to request an extension for documentation (choose all that apply)?

17. What are some time management techniques that could make charting easier?

18. Where can you find policies and procedures?