Customer Feedback Survey for POC BOX
1.
How would you rate the overall website experience?
Excellent
Good
Average
Poor
2.
How would you rate the quality of the products you received?
Excellent
Good
Average
Poor
3.
How satisfied are you with our gifting options?
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
4.
Are there any specific products or gift box themes you would like for us to offer?
5.
How satisfied are you with the communication with our team?
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
6.
On a scale of 0 to 10,
How likely is it that you would recommend our gifting service to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
7.
What industry does your business belong to?
8.
What types of gifting initiatives will your business participate in for the 2025 season? Select all that apply.
Employee Recognition
Client Appreciation
Holiday Gifts
Specific Event(s)
Other
9.
If you could change one thing about POC BOX, what would it be?
10.
Additional comments, suggestions, or feedback?