Skip to content
SENDIASS Evaluation (April-June 2025)
1.
What is your role?
Parent/carer
Child/young person
Professional (state organisation)
Other (please state)
2.
State organisation or other role:
3.
What is the level of education?
Pre-school
Nursery
Primary
Secondary
Further education
Higher education
Other (please state)
4.
Other level of education:
5.
SENDIASS is well publicised
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
6.
My initial contact with the Service was handled quickly and efficiently
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
7.
The staff is approachable, friendly and understanding
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
8.
The staff are knowledgeable and well informed:
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
9.
The information I received was clear and easy to understand:
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
10.
The advice, information and support was helpful
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
11.
After help from SENDIASS I felt more knowledgeable and confident when dealing with my issues:
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
12.
I felt my involvement with SENDIASS helped my relationship with the nursery/school/college/Local Authority
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
13.
I found the Service offered advice that was unbiased and neutral
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
14.
I felt my issues were important to SENDIASS
Agree
Neither agree or disagree
Disagree
Strongly disagree
15.
I would use the Service again
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
16.
How did you hear about SENIDASS?
School/college
Local Authority
Friend
Parent Group
Other (please identify)
17.
How did you hear about SENIDASS?
18.
What concerns brought you to SENDIASS
Advice/guidance
EHCP or assessment
Transition
Review
Mediation
Tribunal
Disagreement resolution
Direct payments
Personal budgets
Complaint
Other (please state)
19.
State other concerns that brought you to SENDIASS
20.
What type of help did SENDIASS offer you (all appropriate options)
Support via telephone
Support at meeting(s)
Preparation for a meeting
Help with paperwork
General advice
Home visit
Mediation/tribunal
Complaint
Local Offer
Providing leaflets and forms
Knowledge of other services
Signposting to another service
21.
Please use this space for any additional comments including ways you think SENDIASS could imp
rove
22.
If you would like to give your contacts details below (optional). We may contact you regarding the feedback.
Name:
Telephone:
Email:
23.
Thank you for completing this survey. The information gathered will be used for reporting purposes and to guide future development of the service.