Please rate your satisfaction with each of the following

 

* 1. Which division of the Health Department did you visit

* 2. Overall, how would you rate the quality of your customer service experience

* 3. Receiving a sincere greeting

* 4. The Health Department employee was courteous and responsive to my question(s)

* 5. The Health Department employee was patient and answered all of my questions in terms I could understand

* 6. The Health Department employee took ownership of my situation and saw it though to resolution

* 7. My overall rating of the Health Department in resolving my inquiry in a timely and efficient manner is (i.e. 1st phone call, minimum number of transfers, etc)

* 8. In your most recent Health Department experience, how did you contact the representative

* 9. About how long did you have to wait before speaking to or receiving a response from an employee

* 10. If you would like to be contacted regarding your visit, please leave your contact information below.

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